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J A N

2 0 1 8

F E B

19

a culture of EI in your organization. Given the

challenging times facing law enforcement, char-

acter is even more important than ever.

Works Cited

Carnegie, D. (1981).

How to Win Friends and Influence People

,

Revised Ed. New York: Simon & Shuster.

Cary Cherniss, D. G. (2001, January-February January 1,

2016).

The Emotionally Intelligent Workplace.

San Francisco:

Jossey-Bass.

Cherniss, C. (2000, April 15).

Emotional Intelligence: What it

is and Why it Matters.

Society for Industrial and Organiza-

tional Psychology.

Goleman, B. M. (2004).

Primal Leadership - Learning To

Lead With Emotional Intelligence.

Boston: Harvard Business

Review Press.

Goleman, D. (1997).

Emotional Intelligence - Why it can mat-

ter more than IQ.

New York: Bantam Books.

John Mayer, P. S. (1990).

Emotional Intelligence.

Psychology

Today.

About the Author:

Craig

Wiggins

is a native of New

Hampshire who began a

full-time career as a police

officer in Laconia in 1981.

He became a New Hamp-

shire State Trooper in 1984

and served 21 years. He

worked in a number of ca-

pacities with the State Po-

lice, including: Field Train-

ing Officer, K-9 handler,

Detective, Major Crime

Unit Assistant Commander,

Polygraph Unit Commander, Commander of Professional

Standards, Troop Commander, Support Services Bureau

Commander, and Field Operations Commander. He retired

in 2004 as a Major. After a 2-year stint working in the private

sector, Craig returned to law enforcement when he was ap-

pointed Sheriff of Belknap County in 2007. He was subse-

quently elected to 4 terms in office.

Craig has a Bachelor’s Degree in Criminal Justice from Saint

Anselm College and a Master’s Degree in Adult Education

from Plymouth State University. He is a graduate of the 239th

Session of the FBI National Academy. Since 2012, he has

been on the faculty at Southern New Hampshire University,

teaching undergraduate classes in the Justice Studies program.

He retired from full-time law enforcement in 2016 and now

works as an Assistant Professor in the School of Arts & Sci-

ences at SNHU. He remains a certified part-time police officer

in his home town of Meredith, NH.

Craig has presented a number of programs on the topic of

emotional intelligence in the workplace to professionals, man-

agers and supervisors, and students.

LeadingWith Emotional Intelligence

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