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109

Toll-free fax orders

800-315-8388

May

2015

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for invoices

Please have customer number, item/UPC number

and invoice number ready when calling

Calling in a credit

To reach a claims representative, dial (800) 451-2525, press 3 to

reach the next available claims representative. If all representatives

are busy helping other customers, you may stay on the line or

press1 to leave a voice mail message. All messages are returned in

the order in which they are received.

Faxing in a credit

Product delivered from all locations:

Fax 877-842-6352

Forms are available. Please call claims number.

Emailing in a credit

erclaims@unfi.com. Ple

ase call or email for a form to be sent

Credit return procedure

Select Nutrition Credit Policy

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Department within 5 business days of receipt of merchandise.

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required for all claims.

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t $VTUPNFS JT SFTQPOTJCMF GPS DPTUT JODVSSFE GPS SFUVSOJOH

mis-ordered merchandise. Mis-ordered products are subject to a

15% restocking fee. Your Select Nutrition claims representative

will approve credit and return of any mis-ordered products.

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be in original packaging with no writing on cases and no price

labels on merchandise. There should be no damage from the

removal of labels. Full case items must have all pieces.

Unsaleable product will not be credited.

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need to be picked up as a result of a Select Nutrition error. All

pickups will be initiated by UPS. Select Nutrition will not print

and mail call tag information directly to customers. All products

are expected to be returned timely with your next delivery.

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returns as well as lot code and expiration date. Consumer

returns are eligible for credit by Select Nutrition within six (6)

months of purchase date.

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number of the item received is required.

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manufacturer’s defect. Examples include no safety seal, no label

on products, moldy product. The expiration date, quality reason

and lot number are required.

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upon receipt.

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dated according to Select Nutrition policy at time of delivery.

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upon review and approval of your request. The credit will be

applied or attached to your next invoice. Credits for items being

returned to Select Nutrition will be issued after receipt and

inspection of product.

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any customer.

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overstock items.

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return policy