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The Lease Administration account team will utilize
a hybrid service delivery model with our back-
office resources residing in the PSC in Budapest,
Hungary, and our client-facing, front-office team
onsite with Rogers in Toronto. We are excited to
share that the management of this account will
soon be seen as a best practice throughout the
business.
This win was made possible due to a true global
team effort. Leveraging the deep relationships
through Canada, and strong service delivery
performance and relationships between our EMEA
team and Vodafone; who is a strategic partner of
Rogers.
Additionally, with the importance of integrated
service delivery, the team was able to leverage
the Global Lease Administration negotiation to
secure an extension of our exclusive Transaction
Management partnership.
Colleagues involved in this win include: Clifford
Radosevic, Peter Hulme, Shirley Roberts, Lucas
Gadouchis, James Crisp, Lindsay Kitcher, Gary
Galardo, Matthew Martin, Dawn Ford, Pat Laverty,
Mitch Wickland, Jeremy White, Ian Tomlinson, and
the PSC team in Budapest led by Rachel Michaela.
UNILEVER
Team:
José Belfort, Arthur Sylos Berni, Claudio
Blum, and Ana Laura Rodriguez
New / Renewal / Expansion:
New
Location:
Argentina, Brasil, and Chile
Services:
Facility Management – Agent Model
U.S. DEPARTMENT OF STATE
Team:
Swati Suri and Simon Ward
New / Renewal / Expansion:
Renewal
Location:
Global (excl. USA - panel)
Services:
Acquisitions and associated consulting
services
VIACOM
Team:
Alex Diaz, Jill Gambino, and Jerry Younce
New / Renewal / Expansion:
Expansion
Location:
Global
Services:
Transaction Management
16 | THE OCCUPIER NEWS
Q3