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Unsurprisingly, Volkswagen owners are more likely
to have lost faith – almost a third (29%) said their trust
levels were down. The most common reason given
by owners who had lost trust in their current car’s
manufacturer is that they no longer believe their
emissions claims (43% say this), while a quarter
(25%) no longer think their carmaker’s claims
on fuel efficiency are credible.
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4.0 Air quality and the environment