Who Is TRG?
Total Refrigeration Gaskets
Inc. was founded in 1989
with the objective of
making gaskets that fit and
seal properly. Along with
manufacturing gaskets, we
began installing gaskets at the local Orlando area
theme parks. Hardware was soon added to our
product line, as it was necessary for the scope of
work. We found our niche, and have continued
to specialize in products that make doors close
and seal.
By specializing, we have used the knowledge
gained through installations, attending new
equipment shows, interacting with our
customers through workshops, and customer
input to develop a highly trained Customer
Service Department. We pride ourselves in our
knowledge and our genuine commitment to
assisting customers.
Part of that commitment involves staying current
with the manufacturers’ changing products.
Total Refrigeration Gaskets Inc. began with four
gasket profiles. Over time, we have evolved
to thirty-six. As manufacturers change their
profiles, we will continue to add to our product
line to remain current.
In 2001, we decided to focus on manufacturing
gaskets and distributing hardware. In order to
do that, we closed our installation department.
Installing was an invaluable learning experience,
but we preferred not competing with our local
customers, instead concentrating on growing the
manufacturing division.
Although we still have many customers who
were established in our first year of business, we
have grown to be an international company, with
customers not only in the USA, Canada, and
Mexico, but in Europe, U.A.E., and Egypt.
Along with growth came the need to focus on
organization. As always, maintaining our delivery
commitments was a high priority, so in 2009 we
created a custom order entry program, giving
us features that expedite our workflow as well
as offer value to our customers. Our ability to
create
Customer Logs
and use manufacturer’s
part numbers are two of the added benefits. At
the same time our office became paperless. In
2011 that program was integrated with a custom
production program, taking the production
department paperless. This allows us to track
the progress of an order and expedite if
necessary. More importantly, we now have our
Total Tag
, which gives you—the customer—all
the information you need at your fingertips.
More information is now available to you 24
hours a day. Our
Order Online
allows you to
work on your schedule. You can get a quote or
place an order day or night. Just establish your
Online credentials with Customer Service, and
your order will go directly into our system so we
can begin production on it the next working day.
We believe in giving you a quality product as
well as the additional tools to help you do your
job. This catalog not only shows products, but
helpful tips and information to make you more
productive. Our
Gasket Sample Kit
has been
organized to save you time and avoid mistakes.
When used to their capacity, our
Customer
Log
and
Total Tag
are excellent tools to
organize your work. Our online catalog can be
accessed via computer, tablet, or smart phone.
We encourage you to spend time with this
catalog to reap the benefits that it has to offer,
and to call Customer Service at (800) 452-4275
with your questions or comments. Remember—
you are the boss.
Call TRG and get The Right Gasket
