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page 39
Focus: Fish! A Remarkable Way to Boost Morale and Improve
Results
Pages 44-89 Covers the following:
Play; Make Their Day; Be There
Discussion Questions
Play
• What ways can we create a fun, playful work environment?
• How does BL Currently do in this arena?
• How can you use enthusiasm to inspire your team?
Make Their Day
• What ways can we make someone’s day?
• What will the benefits be?
• How can we relate this concept to our clients? Talk about client care and client
retention.
Be There
• How can we be there for each other at BL?
• How can we be there for our clients?
• Discuss mindfulness: a state of active, open attention on the present. Instead of letting
your life pass you by, mindfulness means living in the moment and awakening to
experience. Mindfulness is, “paying attention on purpose, in the present moment, and
nonjudgmentally, to the unfolding of experience moment to moment. “
Homework Assignment
Complete the book – Pages 89-end
Put it into Practice. Between now and our next meeting, put FISH! into practice at BL.
Come to the next meeting prepared to share your experience.
How will you …?
• Create a fun, playful work/study environment?
• Be someone who makes people’s day?
• Be totally present?
• Choose the attitude you would like to have everyday? Think about your team members
and who you are serving. What ways can we create a fun, playful work environment?
Cohort Meeting 17