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EMPLOYEE EXPERIENCE
WELL-BEING AND THE
CORPORATE
An abundance of research
demonstrates links between employee
well-being and bottom line financial
outcomes. Human happiness has
been found to have large and positive
causal effects on productivity. Positive
emotions appear to motivate, while
negative emotions have the opposite
effect.
A study by PwC found cost-benefit
ratios ranging from 2:3 to 1:10 –
meaning for every U.S. $1 spent on
well-being initiatives, an organisation
can expect to receive U.S. $10 in value
back. Tim Munden, chief learning
officer at Unilever, reinforces this. He
estimates that Unilever recoups an
estimated €6 for every €1 invested
in well-being programmes across its
European businesses.
Gallup breaks the potential benefits of
‘well-being’ down further. Their global
meta-analysis suggests businesses with
highly satisfied, engaged employees
are rewarded with 37% lower
absenteeism, 21% higher productivity,
and 10% higher customer satisfaction.
THE COST OF PRESENTEEISM
TO BUSINESSES PER YEAR,
TEN TIMES HIGHER THAN THE
COST OF ABSENTEEISM
$1,500
billion
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