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Insight Portal

RAC provide detailed management

information giving our partners

incident volumes, types of

breakdown claim, fault trends and

details of repeat breakdowns.

Europa already have access to our

Insight Portal to view breakdown

claims information for RAC Bike

Insurance customers. Below is a

generic account for you to see how

the portal works.

User id:

RACAzure\EuropaEuropa

Password:

EEGENd4a048df59

Link:

http:

www.rac.co.uk/

business/racinsight

Going forward we are developing

our management information into

the next generation of reporting

which will enable our insurance

partners to gain additional

customer insight. Opposite is a

description of our plans.

Next Generation Reporting

RAC next generation of customer

MI will provide tactile, interactive

dashboard functionality to any

device, delivering data rich

dashboard components.

Apps for IOS, Android and Windows

will be available, together with

standard browser access.

In addition to dashboards and

reporting, RAC will deliver self-

serve MI in the cloud, providing

customers with the capability to

build their own customised MI

suites with a few simple clicks, and

allow distribution of reporting

throughout your trusted domain.

Data can be displayed through

either tabular or rich, interactive

visualisations, and published to

your mobile device or browser/

workspace.

9.0

Management Information

42

Europa and RAC