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Developing servant leaders
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After Bluefield, Schalles worked as a general manager for
Chick-fil-A for 11 years, where he said he was taught to
be a steward in the restaurant business and developed an
even greater appreciation for the idea of giving back to the
community. He later worked as an operations specialist for
Kentucky Fried Chicken and YUM Brands, where he assisted in
training and conducting corporate inspections.
Today, he’s a customer experience manager for Wendy’s, Inc. in
Charlotte, North Carolina, where he said he’s grown to embrace
the five core values of the company that founder Dave Thomas
used as the foundation of their culture: “Quality is our recipe, just
be nice, always do the right thing, profit is not a dirty word, and
give something back to the communities that take care of us.”
“Dave founded Wendy’s with messages about quality and
respect, and they continue to shape me as a professional and
individual each day,” said Schalles. “Since working at Wendy’s
I have learned and adhere to Dave’s motto of ‘support the
community that supports you as it makes good business sense,
and it’s also the right thing to do.’”
And for doing the right thing, giving back to his community and
transforming the world, Schalles was recently recognized as a
Community Ambassador by Wendy’s. Each year, as part of its
Community Ambassador Grant Program, Wendy’s selects 10
exemplary employees from across the company family to receive
the distinction in honor of their “extraordinary community service
efforts.” Schalles was among the most recent group recognized
for going “above and beyond in their efforts to better their
communities.”
Schalles is in his fifth year with Wendy’s and fourth year with Always
Believe. He and his wife, Lindsay, have a daughter, Kenna Claire.
Story by BC student marketing associate Whitney Browning.
Always Believe camps for at-risk youth offer
lessons in more than just basketball. The
clinics teach kids essential life lessons about
character, leadership, and team building.