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TOWN GOALS DEFINED
Serve the Community
SERVE THE COMMUNITY
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Provide an Environmentally Sensitive & Livable Community
– Create a community that is
environmentally responsible valuing our historic heritage with gathering places and a small town feel.
o
Provide a Safe Community
– Create a safe & accessible community environment that emanates comfort
& security to those that live, work and play in Morrisville.
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Deliver Quality Services
– Conduct operations in such a way that citizens feel their needs are being
addressed through high quality & responsive services.
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Foster a Healthy Community
– Provide events, activities and programs that promote healthy lifestyles,
citizen interaction, and greater pedestrian connectivity.
RUN THE OPERATIONS
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Enhance Community Preparedness and Responsiveness
–Improve the ability to effectively
anticipate and respond to emergency situations, from minor incidents to major disasters, through planning,
training, collaboration with public and private agencies, and community outreach.
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Maximize Partnership Opportunities
– Build reliable partnerships and relationships with both
internal and external sources that provide opportunities to grow resources, enhance services, accomplish
projects and plans, and facilitate training & education.
o
Provide Courteous and Responsive Customer Service
– Conduct operations in such a way that
citizens feel their needs are being addressed through high quality, friendly & responsive services. Staff,
Town Council, & Volunteers model professionalism, friendliness & reliable interactions with community
providing quality services.
o
Model a Positive Town Image
– Emanate a strong, positive identity valued by residents, businesses, &
visitors through quality development, community appearance, services & programs.
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Deliver Efficient Services
– Ensure citizens are receiving a good value from their investments by
delivering cost effective services.
o
Cultivate Community Involvement and Access
– Improve quality & frequency of communication to
enhance public access to information on Town services, meetings, key issues, & emergency situations.
Provide a variety of ways for citizens to share ideas, concerns, & questions with Town officials.
MANAGE THE RESOURCES
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Invest in Infrastructure and Transportation
– Invest in infrastructure maintenance, upgrades, &
improvements to plan for future needs & minimize long-term operation & capital cost. Continue developing
infrastructure evaluation programs to analyze costs, prioritize maintenance, & secure funding.
o
Maintain Fiscal Strength
– Support fiscal policies & controls that keep the Town government in a
financially strong position, allowing it to respond to unforeseen problems, emergencies, as well as
opportunities. Continually look for opportunities to diversify revenue sources & leverage outside funding.
o
Maximize Utilization of Resources
– Responsibly use all resources (funds, people, time, assets,
partnerships, regional solutions) through service optimization, innovation, process improvements,
competition, & other means.
DEVELOP PERSONNEL
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Develop a Skilled and Diverse Workforce
– Create a work environment that allows the Town to hire &
retain a diverse workforce of skilled employees capable of meeting the community needs with focus on career
& succession planning.
o
Create a Positive and Rewarding Work Culture
– Create a friendly work environment that is open-
minded, supportive, & consistent allowing employee morale & job performance to flourish. Employees are
our primary assets delivering high quality services.