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Microsoft Dynamics

CRM for HHS

Transformation

Simple as

Microsoft

Office

Less

complex

Lower

total cost

Fast to

deploy

Long-term

flexibility

Easy

to use

How do you achieve maximum

value from your HHS IT systems?

The APHSA and Microsoft report on agency transformation points

to three critical success factors:

n

Leadership and effective cross-boundary communication is a

bedrock requirement to effectively leverage technology

n

Enterprise HHS platforms must leverage COTS solutions to be

nimble, modular and responsive to change

n

Gaining cost efficiencies requires the use of benchmarks

and measurement

To learn more, download the report at

microsoft.com/hhs .

© 2013 Microsoft Corporation. All rights reserved. Microsoft and Dynamics are trademarks of the Microsoft group of companies.

Tennessee Department of Intellectual and Developmental Disabilities

(DIDD) delivers on its mission with Microsoft Dynamics CRM:

Leveraging

Microsoft Dynamics CRM

,

Tennessee DIDD

is improving the lives of the individuals

and families who depend on their services and the effectiveness of DIDD staff and agencies.