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2010 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

148

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

Average +25% Profit +25% Growth

Carrier Representation

Personal Lines P&C

National

9.1

7.5

5.4

Regional

9.3

3.4

4.5

Total

18.4

10.9

9.9

Commercial Lines P&C

National

28.7

12.2

22.0

Regional

21.8

8.6

10.2

Total

50.5

20.8

32.2

Group L&H / Financial

Total

48.1

37.4

31.9

Average

+25% Profit

+25% Growth

% of Agencies That Will:

Increase the Number of Carriers Represented

12.8%

0.0%

20.0%

Decrease the Number of Carriers Represented

7.7%

0.0%

0.0%

Keep the Same Number of Carriers Represented

79.5%

100.0%

80.0%

Average

+25% Profit

+25% Growth

% of Agencies That Will:

Increase the Number of Carriers Represented

15.4%

10.0%

20.0%

Decrease the Number of Carriers Represented

2.6%

0.0%

0.0%

Keep the Same Number of Carriers Represented

82.1%

90.0%

80.0%

Average

+25% Profit

+25% Growth

Commission Income Derived from Top Carriers

% of Net Rev from Top P&C Carrier

12.0%

13.8%

16.2%

% of Net Rev from Top 3 P&C Carriers

24.1%

26.2%

32.2%

% of Net Rev from Top L&H/F Carrier

7.5%

5.9%

8.4%

% of Net Rev from Top 3 L&H/F Carrier

12.5%

10.3%

11.5%

Carriers

12 Month Plans for Carrier Representation

P&C Carriers

L&H Carriers

Revenue from Top Carriers

Revenues from Top P&C Carrier–Breakdown By Line of Business