Discovering Luxembourg

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Some communes may have specific private electricity providers. Large families with three or

more children may be entitled to electricity, water, and gas discounts. To activate your utility

accounts via phone, the provider will need: meter number, reading, move-in date. It can be

useful to have the name of the landlord and previous tenant if applicable.

The provider will then send you the contract to sign via post or email. For assistance with

account set-up, please contact your Dwellworks Consultant. Your Consultant can also

provide a list of service providers outside of Luxembourg City. Note that some landlords will

include certain utilities under “additional charges/fees” and will monitor usage throughout the

year.

Water

WEBSITE:

NAME: Service des Eaux – Luxembourg City

PHONE: 47 96 28 83 / 47 96 25 74

Water is generally provided by the Service des Eaux of the Commune. Water consumption

is always linked to the name of the property owner who receives the bills quarterly. If you are

renting a house, the landlord may want to transfer the account to your name so water

consumption can be billed directly to you. To get connected to the local office, contact the

Town Hall/municipality office.

Garbage

Each household is provided with one black garbage bin for general waste and one blue bin

for paper. Is some communities, each house is also provided with a green waste bin for

garden waste or compostable materials. Luxembourg still follows a glass return policy where

bottles can be returned to any store that sells that product for a refund.

Many towns use a pay per use system. Bins are equipped with a bar code or microchip that

is scanned to determine charges. Charges are determined by the weight of the bin or the

number of times the bin is emptied. Collections are done once a week and a yearly schedule

can be found at the local Municipal office or online.

Informative Websites

InterNations: Meet other expats and read articles with relevant information for expats.

VisitLuxembourg: Connects travelers to the many locations that encompass Luxembourg.

Luxembourg City Tourism Office: Learn what Luxembourg City has to offer.