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66

ESTRO SCHOOL

TARGET GROUP

Good quality is impossible to attain if quality standards

are not embedded in the culture of the department/insti-

tution.Therefore, all staff contributing to the treatment

chain are encouraged to attend. Obviously without a

heavy involvement of team leaders a quality systemwill

be difficult to set up and to maintain, consequently,

all heads of departments and future leaders - should

ideally be familiar with what this course will cover.

For the above reasons, the course is aimed at radiation

oncologists, medical physicists, radiation therapists

(RTTs) and hospital/department administrators. It is

also of interest to any team member who might have

embarked on a teaching programme with the aim of

becoming head of department.

COURSE AIM

This course aims to:

• Deliver a comprehensive overview of how to set up a

quality system in a department, define useful quality

indicators and learn different methods to monitor

and improve quality

• Provide awareness of what clinical audits and clinical

trials can contribute to a quality system

• Introduce techniques for technology assessment and

algorithms to calculate staffing levels in a department,

topics of outmost importance in this time of financial

crisis

• Identify accident precursors and improve them in

the radiotherapy process.

• Discuss preventive analysis that can be done on any

radiotherapy process

LEARNINGOUTCOMES

By the end of this course participants should be able to

set up or review the quality system in their department.

In particular they should be able to:

• Explain how risk management, quality monitoring

and quality improvement are linked

• Construct a process chart from the different steps in

the treatment

• Define quality indicators and quality standards

• Compare tools and methods to monitor quality,

application to radiotherapy

• Apply LEAN method for quality improvement

• Explain how clinical audits are set up and how they

contribute to quality assessment and improvement

• List different methods for technology assessment

• Perform staffing levels calculations.

• Understand the cause and frequency of incidents-ac-

cidents in a radiotherapy department

• Understand the principles of reactive management

to incidents (registration, analysis and feed back to

the Quality Management System) and of pro-active

management of safety (incident prevention)

• Know how to communicate radiotherapy incidents,

with the patient and his/her relatives, within the

department itself and with the media.

COURSE CONTENT

Lectures will be held in the morning followed by

practical cases and discussion in the afternoon. We

aim to allow the participants to put to practice what

will have been discussed during the morning lectures

and to learn how to work in a multidisciplinary and

international group.

• From riskmanagement to quality improvement: how

can we use the information that we get from FMEA,

fault tree analysis, etc. to feed our QI system?

• Quality assessment:

- metrics for quality measurement: quality indicators

- quality standards

- monitoring quality indicators (general)

- how to interpret quality measures

- monitoring quality indicators through SPC

- how should tolerance and action levels be set?

• Methods for quality improvement:

- introduction to different methods

- a focus on LEAN.

• Quality improvement strategies: Clinical audits and

feedback

• Technology assessment methods:

- cost-effectiveness studies: HERO project

- QA in Clinical trials.

• Staffing levels in RT

• Ethics for radiation medicine professionals. A just

reporting culture

• Example of the genesis of an accident (take a recent

Comprehensive Quality Management in Radiotherapy

Quality assessment and improvement

5-9 July 2017

Chengdu, China