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Quarterly Report - Q1 2018

Administration

Administration and finance policies continue to be updated. The Employee Recognition policy has been approved;

the Crisis Response for Headquarters and Telework policies are under development.

Claims Services

A proposed new Claim for Benefits form has been developed for review and approval by the Commission. It is

anticipated that this form will be approved in 2018 by the Commission.

Correspondence Management

The department is looking to archive and automate all Commission Meeting minutes; a research and design

automation effort has begun on this project.

EDI - Quality Assurance

New training aides continue to be developed and communicated in response to the needs of various stakeholders.

Financial Services

The 2018 Approved Tax Rates and Budget was implemented on January 1; the requirements to execute the purchase

option for new Headquarters are underway.

Human Resources

The EAWCommittee has planned various activities to celebrate Team VWC during the week of May 7th; the luncheon

will be held at the Hotel John Marshall.

Information Systems

The desktop refresh process was executed with replacement desktops and laptops installed and operational.

Insurance

Insurance investigations statewide continue to be planned and implemented. Compliance efforts have resulted in

increased coverage for uninsured employers and/or penalties being assessed. A new administrative review and

dispute process was developed and implemented for uninsured employers.

Executive Director Update

Executive Director Update