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SERVICES FOR DEALERS

2016

MEMBERSHIP

DIRECTORY

14

GNYADA receives inquiries from dealers seeking assistance on a wide variety of topics. Questions range from ”Is my

dealership required to disclose the prior use of a vehicle?,” “Can my customer export this car to a foreign country?,”

to “Are e-cigarettes permitted in the shop?”

The Association’s team offers compliance help with OSHA regulations, DMV requirements, Red Flags Rule policies,

as well as hundreds of other topics. Most often, we can resolve our members’ issues immediately. However, if the

problem is more complex, Association staff conducts research in-house or reaches out to experts or the appropriate

agencies.

Field Services

GNYADA’s Field Services team keeps dealers aware of

current and pending issues. Our field reps have been

recruited to cover the full breadth of our territories, from

out in Eastern Long Island, all the way up to Dutchess,

Orange and Putnam counties. They assist local dealers

daily, keeping them updated with the information they

need to run their businesses. This personal contact helps

ensure our programs are relevant to dealers and their

employees.

During visits,members stock up on complimentary labor, service and shopposters. DMV forms, seminar registration

materials, and other useful items are available through our field team. Representatives may also complete a walk-

through of the dealership, inspecting each area for potential EPA, OSHA, and Privacy Act violations as well as

proper signage.

Dealership Compliance

Dealers face a myriad of state and federal laws regulating their

dealerships. Even keeping proper records can be complicated. GNYADA

offers dealers compliance solutions through educational seminars,

webinars and workshops in addition to providing other hands-on

reference compliance materials.

Throughout the year, GNYADA gathers industry specialists to

hold educational seminars that help members comply with often

complicated regulations affecting every aspect of dealership

operations. Covered topics include sales tax rules, privacy, identity

theft, OSHA’s Hazard Communication, franchise law and employment

law. GNYADA also hosts special regional programs for our northern and

east end dealers.

DEALER SERVICES