1.Introduction

The

7 Key messages – or core tasks

(or quality standards),

7 C’s, according to GSF:

C1 –

Communication:

ask for symptom control/wishes in every contact!!!

C2 –

Coordination:

who can be contacted for questions/problems?

C3 -

Control of symptoms:

evaluate treatment effect

C4 -

Continuity

(incl. ‘out of hours’

(= voice mail

))

C5 -

Continued learning: stay at the “state of the art”

C6 -

Carer support:

for your team and for yourself

C7 -

Care in the dying phase:

for patient

(+family + carers+ bereavement)