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Safety and environmental standards for fuel storage sites
Final report
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Part 6 Delivering high performance
through culture and leadership
259 Industry leaders have a critical role to play in delivering high performance in process safety
management. Recent incidents at Buncefield and Texas City have shown that a culture of process
safety should be actively developed, grown and championed from the top of an organisation.
Industry should demonstrate a commitment to process safety leadership, and a willingness to
promote the process safety agenda at all levels within an organisation, and externally with other
stakeholders.
MIIB Recommendation 23
The sector should set up arrangements to collate incident data on high potential incidents
including overfilling, equipment failure, spills and alarm system defects, evaluate trends, and
communicate information on risks, their related solutions and control measures to the industry.
260 PSLG has addressed the issues of leadership and sharing and learning lessons from
incidents from both a sector- and dutyholder-specific perspective.
261 To demonstrate the importance of culture and leadership in the delivery of a high reliability
organisation, PSLG has published Principles of Process Safety Leadership. The principles can
be found in Appendix 7 of this report. They should be adopted by individual dutyholders. Further
guidance is provided in Appendix 5.
262 A new Process Safety Forum has been established to collectively review incidents and share
the lessons and good practice. Refer to Appendix 8 for the terms of reference for the Process
Safety Forum.
MIIB Recommendation 24
The arrangements set up to meet Recommendation 23 should include, but not be limited to, the
following:
(a) Thorough investigation of root causes of failures and malfunctions of safety and
environmental protection critical elements during testing or maintenance, or in service.
(b) Developing incident databases that can be shared across the entire sector, subject to data
protection and other legal requirements. Examples exist of effective voluntary systems that could
provide suitable models.
(c) Collaboration between the workforce and its representatives, dutyholders and regulators to
ensure lessons are learned from incidents, and best practices are shared.
MIIB Recommendation 25
In particular, the sector should draw together current knowledge of major hazard events,
failure histories of safety and environmental protection critical elements, and developments in
new knowledge and innovation to continuously improve the control of risks. This should take
advantage of the experience of other high hazard sectors such as chemical processing, offshore
oil and gas operations, nuclear processing and railways.