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Getting Started

4

Business Online Banking Overview

4

Users

4

Subsidiaries

4

Recipients

4

Logging In

8

Logging Off

8

Resetting A Forgotten Password

9

Home Page

11

Home Page Overview

11

Account Summary Overview

12

Account Details Overview

13

Security

15

Protecting Your Information

15

General Guidelines

15

Login ID and Password

15

Fraud Prevention

15

Security Preferences

16

Change Password

16

Alerts Overview

17

Date Alerts

18

Account Alerts

19

History Alerts

20

Transaction Alerts

21

Security Alerts Overview

22

Edit Delivery Preferences

22

Secure Message Overview

23

Sending a Secure Message

24

Funds Transfer

25

Activity Center Overview

27

Using Filters

28

Creating or Deleting Custom Views Using Favorites

28

Canceling Transactions

29

Statements

30

Reordering Checks

31

Payment Center

32

Payments Overview

32

Create a Payee

34

Schedule Payments

36

Recurring Payments

37

Edit or Cancel Payments

38

Rush Delivery

40

Categories

42

Commercial

43

User Roles Overview

43

Creating, Editing or Copying a User Role

44

Part 1 of 8: Establishing Transaction Type Rights

45

Part 2 of 8: Disabling a Transaction Type

46

Part 3 of 8: Enabling Operation Rights.

47

Part 4 of 8: Choosing the Maximum Draft Amount

48

Part 5 of 8: Enabling Allowed Accounts

48

Part 6 of 8: Selecting Subsidiaries

49

Part 7 of 8: Choosing Drafting Hours

49

Part 8 of 8: Editing Approval Limits for a Transaction Type

50

User Role Policy Tester

51

Delete Allowed Actions

53

Features

54

Accounts

55

Deleting a User Role

56

User Overview

57

User Management Overview

58

Adding a New User

59

Company Policy Overview

60

Features and Accounts

62

Payment Template Overview

64

Create a New Payment or Template

65

Part 1 of 6: Selecting A Transaction Type

65

Part 2 of 6: Info & Users

66

Part 3 of 6: Single-Recipient & Amount

67

Part 4 of 6: Subsidiary

71

Part 5 of 6: Account

72

Part 6 of 6: Review & Submit

73

Editing or Using a Template

75

Deleting a Template

76

Payment From File

77

Recipient Overview

78

Part 1 of 4: Adding a Recipient

79

Part 2 of 4: Recipient Account Detail

81

Part 3 of 4: Beneficiary FI Detail

82

Part 4 of 4: Intermediary FI Detail

83

Edit a Recipient

84

Deleting a Recipient

85

Subsidiary Overview

86

Adding a Subsidiary

87

Editing a Subsidiary

88

Deleting a Subsidiary

89

ACH Pass-Thru

90

Tax Payment

91

Create New Report

93

Services

94

Stop Payment Request

94

Settings

97

Account Preferences

97

Text Enrollment

98

Mobile Authorizations

99

E-Statement Enrollment

101

Branches and ATMs

102