Cover |
1 |
Table of Contents |
2 |
2017 Outreach Services Strategic Goals |
5 |
OSD New Hires, Transfers or Promotions in 2017 |
5 |
2017 Above and Beyond Award Winners |
5 |
Customer Contact Center Employee of the Month |
5 |
Customer Contact Center Metrics |
7 |
Web Development and Support |
8 |
2016 VWC Annual Report (Published) |
17 |
Agency Highlights Report |
19 |
Form Revisions |
19 |
Marketing and Public Relations Accomplishments |
20 |
Relocation Efforts |
22 |
VWC HQ Move Communications Analytics |
26-27 |
2017 VWC Educational Conference Highlights |
42 |
Back Cover |
54 |