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COMMUNICATION
HRDQstore.com/ communicationCommunication Derailed
Second Edition
Eileen Russo, PhD and Chris Giblin
Game, 2–3 hours per module
Tackle even the most difficult communication
problems with
Communication Derailed
, an
engaging simulation game that demonstrates the
profound impact of poor communication — and
then teaches the skills needed to communicate
effectively.
This popular game addresses
three common communication challenges:
communication in teams, lateral communication,
and communication during organizational stress.
Themodules canbe run independently or in a series,
depending on your learning goals. Trainers love this
game because it is easy to facilitate and all parts are
reusable.
L E A R N I N G O U T C O M E S
• Recognize how poor communication can
damage an organization
• Understand how to handle unique
communication problems
• Learn how to improve communication skills
• Create a personal action plan
HRDQstore.com/ commdComplete Game Kit
Materials to train up to 3 groups of 4–8 participants at one time
$499
Extra Parts
$59
Neurolinguistic Communication Profile
Second Edition
James P. Eicher; John E. Jones; PhD, William L. Bearley, EdD; Tony Jeary; and Kevin Grant
Assessment and Workshop, 1.5 hours
Why you “hit it off” with some but
not others.
It’s a phenomenon that happens to all of us —
the ability to determine within minutes whether
or not we’ll “click” with another person. In our
personal lives, rapport leads to friendship or
even love. In the professional world, rapport
paves the way for clear communication, fewer
conflicts, better teamwork, and even greater
productivity.
That’s why you need the
Neurolinguistic
Communication Profile
the assessment tool
that will help anyone — from employees to
managers and executives — become a more
effective communicator. Individuals will discover
their communication preferences, and then they
learn rapid rapport-building techniques. As a
trainer, you can expect to see immediate, game-
changing improvements to key areas such as
customer service, sales, negotiating, coaching,
teamwork, and more.
L E A R N I N G O U T C O M E S
• Identify one’s personal communication
preference
• Recognize the communication preferences
of others
• Learn how to communicate more effectively
• Understand how to increase productivity and
motivation
• Discover how to mirror another person’s
communication style
HRDQstore.com/ ncpFacilitator Set
Includes facilitator guide, workshop instructions, sample participant materials, and
PowerPoint presentation
$181
Paper Self Assessment
$17.90
Online Self Assessment
$25
QuickStart Training
Two hours of telephone coaching for facilitators
$450