4
What makes different?
Experience...
Did you know that Railtrail was
launched 36 years ago by Dave Felstead. With a lifelong
passion for rail travel and, having just watched Michael
Palin’s BBC ‘Great Railway Journeys of the World’
episode to the Kyle of Lochalsh, he decided to organise
a tour to Inverness and the Kyle Line. 36 years later,
Dave is still at the helm, the same Inverness hotel still
appears in this brochure, as does our beloved Kyle Line.
Passion...
Dave is joined by Rob Carroll, a
relative youngster with just 20 years of travel industry
experience. Rob has travelled the length and breadth
of the UK and Europe inventing rail holidays, leaving no
stone unturned. Seeking a tour operator with passion,
pride and the personal touch he met Dave and found
Railtrail.
Personal Service...
When you contact Railtrail you
are dealing with a family company, not an impersonal
call centre. Helen, Jacob or one of their small team
of colleagues will provide you with personal service
to assist you right from the moment of your first
enquiry through to your return home. Your ‘Booking
Confirmation’ will include the name of the member of
our Customer Services team who has been designated
as your personal contact for any queries you may have
about your tour.
Flexible...
Our ticketing team are fully qualified rail
ticketing agents authorised by ATOC (Association of
Train Operating Companies) to issue both UK rail tickets
and seat reservations on your behalf to enable you to
enjoy a relaxing journey to and from your tour base.
Transparent...
For each UK tour we publish a table
indicating not only the fare for those joining at the
tour base, but also fares including First Class (where
available) or Standard Class rail travel from every UK
mainland rail station. Departure stations are grouped
into regions, as in the example below:
FARES
FARE REGION
FIRST STANDARD RC
London: Kings Cross £540 £435 -£20
Greater London
£585 £460 -£20
South of England
£595 £465 -£25
East Anglia
£600 £470 -£25
South West
£715 £545 -£40
Heart of England £590 £465 -£30
Midlands
£570 £445 -£25
Yorkshire
£520 £425 -£20
North East
£490 £410 -£20
North West
£540 £430 -£20
South Wales
£655 £505 -£35
North Wales
£575 £455 -£25
Scotland
£400 £370 -£10
Join & Leave at Hotel
£299
Look down the table for the
region from which
you wish to travel
, The amounts shown alongside
are the per person (sharing a twin/ double room).
per son (sharing a twin/double room).
Tour fare
travelling First Class*
rail from
Home station to Tour Base & return
Tour fare
travelling Standard
Class*
rail from Home station
to Tour Base & return
If you have a
National Railcard
(e.g. Senior) the amount in the
“RC” column may be deducted
from your Tour Fare.
Alternatively, you may
select the
Tour Base fare
as shown to “Join and
Leave” at the tour hotel(s).
*
Please note:
Some
local and regional
train services are
Standard Class only,
so First Class ticket
holders will travel
in standard class
accommodation for
these sections of
journeys.
On certain high-
season departures
we apply a Departure
Supplement to the
fare due to higher
hotel or travel costs.
Your Railtrail Tours Office Team:
L>R Standing: Dave, Mark, Jacob, Rob
Seated: Lorna, Helen, Rachel, Carla, Pauline