FlippingBook



Filter the

probable noise

in order to detect a

potential signal

in the data.

15. Key points to keep in mind

Part 1

Introduction to

SPC

Part 2

Essential

concepts to

start with SPC

Part 4

Conclusion

Part 3

SPC in

practice

ONTROL CHARTS

ANAGEMENT



The voice of the process defines what we have.



Control chart reflects the

voice of the process



The

voice of the customer

defines what we want to have.



Role of management is to align the voice of the process on the

voice of the customer.



Graphics

: more easily understandable to human spirit than

tables of data, can reveal interesting structures in the data.



Take into account the variability of data.



Predictive

tool.

03/10/17