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Example: patient switched with another patient, wrong treatment administered

Value for the patient: right treatment, patient safety!!

PATIENTS

EXCHANGED

Continuous Improvement

Methods

Incident Registration Discussion

Fishbone analysis in Radiotherapy

Didn’t check name

Didn’t check DOB

Poor hearing

Same treatment area

No visual recognition

No SOP

No interlock /

check patient

No unique name

No independant

check a priori; name

Many patients

No link

patient/treatment

Imaging analysed

after treatment

Override for Table

interlock

No table interlock

Unable to respond

= staff

= patient