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CB I Z Re s pon s e │ Pa g e 11

Proactive Communication

It’s true no one likes to be caught off guard in any situation, and this philosophy will continue to be applied to our

relationship with you. You can expect proactive communication about new compliance issues, insights into emerging

trends and other issues of importance to you. This includes free webinars, white papers, newsletters and other

resources to keep you up to speed on issues pertinent to your organization. In addition we provide you with resources

and materials for employee communication so your employees understand and appreciate their benefit package. Media and

materials may include: custom benefit guides, websites, flyers, Brainshark videos and more. Please see Exhibit D for Sample

Employee Communication.

Single Source Solution

CBIZ is able to provide an integrated solution providing employee benefits, property and casualty and retirement

planning services. This translates to better value for VNAC.

2. Please describe your firm’s approach to strategic planning. Please provide an example of a

strategic planning presentation.

The CBIZ approach to strategic planning begins when a senior consultant establishes a relationship with each new

client and stays with them throughout the entire process. That specialist works with the entire CBIZ team,

accessing

resources, knowledge, and expertise to ensure every client gets the most of what CBIZ has to offer.

It starts with a

comprehensive analysis of our client’s business to understand their goals and help us customize a plan to each

business case. We benchmark our client’s current position, take an assessment and then work to build a strategic

plan with key markers that deliver on our client’s vision.

Health & Welfare

So how do we put this and other

information into an actionable

strategic plan? Collecting and

analyzing data from multiple

sources enables us to identify

needs, risks, gaps in care, etc.

that our customized strategic

plan aims to address and allows

us to measure its effectiveness.

The process is illustrated in the

following graphic.

Please see Exhibit B for Sample

Strategic Plan and Scorecards.