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03 News from the BRC

A Fair Brexit For Consumers

// Helen Dickinson, BRC

06

RETAILERS CONTINUE TO REASSESS

STAFFING LEVELS

06

GROWTH DISTORTED BUT SIGNS OF

INTEREST IN SUMMER RANGES

07

ARE YOU READY TO LEVY?

// Fionnuala Horrocks-Burns, BRC

08

Is it possible to stop the internet

from being used against us?

// Hugo Rosemont, BRC

09

Scotland: high street revival starts

with councils

// David Lonsdale, BRC

12 digital

Changing data protection rules

for retailers Are you ready for the GDPR?

// BEVERLEY FLYNN, STEVENS & BOLTON LLP

14

Retail Success:

Enabled By Tech, Delivered By People

// Neil Pickering, Kronos

16

THE RISE OF AI AND ROBOTICS IN RETAIL

//Charlotte Walker-Osborn & Candice O’Brien

Eversheds Sutherland LLP

18

‘Payment Linked Loyalty’ can help capture

the ‘Hearts & Minds’ of consumers in

the digital age

// James Day, Bink

20

International e-commerce Environment:

3 Tips for Ensuring You Are Local

// Luca Senatore, Genie Goals

22 environment

PAPER CARRIER BAG - RETAIL HERO IN

COMBATTING CLIMATE CHANGE

// Tom Hallam, BillerudKorsnäs

24

Managing your energy supply chain: the key

to business efficiency

// Kirsten Tuchli, British Gas Business

26 retail news

Disrupt or be disrupted in this changing

retail landscape

// Adrian Clamp, KPMG

28

Belfast: An Evolution of the Retail Landscape

// Ian Henton, Lambert Smith Hampton

30

Change is coming.

how Will your financials be impacted?

// Paul Fry & Hannah Coleman, CUSHMAN & WAKEFIELD

32

New Guidance for Retailers on Pricing Practices

// PAUL WALSH & LEANNE DOLAN, HILL DICKINSON

34

FREEHOLD OR LEASEHOLD: WHICH IS A BETTER

INVESTMENT CHOICE?

// Justin Mason, CAPITAL LAW

36 Retail Services Directory

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