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Using Your Services
Call Forwarding
Let your calls follow you to another number.
How it works:
You can program your calls to ring at another number.
To “turn on” the service:
1.
Lift the handset and listen for dial tone.
2. Press *72.
3.
Listen for the confirmation tone, followed by
dial tone.
4.
Dial the number where you want your calls
forwarded. Dial the number exactly as if you are
calling directly. See note. (You can use Speed
Calling Codes here if you have this feature.)
5.
Listen for the confirmation tone, followed by dial
tone. Hang up.
To “turn off” the service:
1.
Lift the handset and listen for dial tone.
2. Press *73.
3.
Listen for the confirmation tone, followed by dial
tone. Hang up. Your Call Forward is now “off,”
and calls will ring normally on your phone.
To change the “forward to” number:
1.
Turn off Call Forward.
2.
Repeat steps 1-5 above to turn on Call Forward,
entering the new “forward to” number.
Note:
• Dial the number exactly as if you are calling
directly. For a local number, dial the 7-digit phone
number. For a long distance number, dial “1” plus
the area code. Or if you have speed calling, you
may dial one of your codes instead.
• This service works only from the phone with Call
Forwarding. To program Call Forwarding from a
remote location, see remote call forwarding.
Busy Call Forwarding
When your line is busy, your callers can reach
someone else.
How it works:
Whenever you’re on the phone, you can be sure your
callers can talk with someone else or can leave a
message for you. Easily turn it on or off, or change the
forwarding number –– anytime.
To “turn on” the service:
Please read the notes before beginning.
1.
Lift the handset and listen for dial tone.
2. Press *90.
3.
Listen for the confirmation tone, followed by
dial tone.
4.
Dial the number where you want your calls
forwarded. Dial the number exactly as if you are
calling directly. See note. (You can use Speed
Calling Codes here if you have this feature.)
5.
You’ll hear a confirmation tone, followed by a dial
tone, to let you know your Busy Call Forwarding
is in effect.
To “turn off” the service:
1.
Lift the handset and listen for dial tone.
2. Press *91.
3.
Listen for the confirmation tone, followed by
dial tone, then hang up. Busy Call Forwarding
is now “off.”
To change the “forward to” number:
1.
Turn off Busy Call Forwarding (see directions
above).
2.
Repeat steps above to turn on Busy Call
Forwarding, entering the new “forward to”
number.
Note:
• Dial the number exactly as if you are calling
directly. For a local number, dial the 7-digit phone
number. For a long distance number, dial “1” plus
the area code. Or if you have speed calling, you
may dial one of your codes instead.
• When you subscribe to Ponderosa Voice Mail
this feature is already configured to your voice
mail service. If you wish to change the “forward
to” number, please contact Ponderosa during
business hours.
• If you ordered this feature online as part of Classic
Voice or Classic Voice Plus packages, please
call Ponderosa to set up your service during
business hours.