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IS RETAIL BANKING
PASSÉ?
THE PRESSURE ON RETAIL BANK BRANCHES REFLECTS THE
WIDER PRESSURES
BEING EXERTED
ON THE RETAIL INDUSTRY
URBANIZATION
AND
POPULATION GROWTH
WILL DRIVE
BRANCH NETWORK EXPANSION IN EMERGING MARKETS
NEW BRANCH FORMATS WILL EMBRACE THE DIGITAL
ERA;
BLENDING ONLINE
AND
REAL-WORLD EXPERIENCES
ACROSS THE NETWORK
BANKS WILL NEED TO UNDERTAKE A GREATER DEGREE
OF PLANNING TO IDENTIFY
OPTIMUM BRANCH TYPE
,
LOCATION
, AND ULTIMATELY
CONFIGURATION OF THE
ENTIRE NETWORK
TRANSFORMATION TO A FULLY DIGITAL BRANCH
TYPE COULD REALIZE
SAVINGS ON LEASING COSTS
,
BUT INCUR GREATER FIT-OUT CAPITAL EXPENDITURE
ON IT AND (CYBER) SECURITY
KEY TAKEAWAYS
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