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PAGE 24

Copaken Brooks RFP | Insurance Brokerage and Risk Management Services

Scope of Services

Strategic Planning

Identify goals, challenges, and strategies relevant to business operations

Develop strategies to meet established objectives

Provide periodic progress updates in accordance with established timeline

Marketplace overview

Discuss satisfaction with current vendors and carriers

Explore alternative risk financing methodologies

Evaluate/review current scope of insurance and risk management package

Analyze total cost of risk

Benchmarking

M&A Due Diligence

Vendor & Carrier Marketing

Develop strategy to identify goals

Determine vendor and carrier selection criteria

Analyze marketplace and vendor and carrier options as requested

Prepare and distribute submission to selected vendors and carriers

Support vendors and carriers through quoting/proposal process

Evaluate vendor and carrier proposals

Compile due diligence of finalists

Negotiate pricing and financing arrangements

Compare with incumbent vendors and carriers and identify finalists

Propose coverage and premiums

Facilitate decision-making process

Communicate decisions to all vendors and carriers

Process binders, certificates of insurance and automobile identification cards

Day-To-Day Administration and Management

Review and deliver vendor/carrier policies/contracts

Assist with policy interpretations

Assist with billing questions/issues

Assist in daily administration of policy changes, service issues and/or questions

Process certificates of insurance as requested

Provide contractual review of customer contracts related to insurance program

Presentation to Senior Management or Board of Directors as requested