2017 Retail Catalog

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• All products are fully guaranteed against defects in
workmanship and materials for a period of time specified
by the vendor.
• Warranty is limited to defects in workmanship and
manufacture - all painted or plated surfaces including,
but not limited to: any products that are powder-coated,
zinced or painted, or any surface that may be worn away
and damaged by road wear and debris in normal use are
generally non-warrantable, ask your CSR or our returns
department for more details.
• All painted products must be pre-fitted prior to painting,
as warranty does not cover paint.
• All warranty is limited to the original owner and must have
the original invoice.
• We are pleased to offer a 30 day returns policy to our
customers. There will be no re-stocking fees issued during
this period, provided that your product is returned to us
in re-sellable condition. The product must be returned to
the store originally purchased from and have the original
invoice.
• For product older than 30 days but less than a year old,
we will still accept a return but may issue a restocking fee
up to 25%.
• The customer is responsible for freight for all returned
product.
• Discontinued and Special Order items are non-returnable
(see exceptions for more information on our special order
and discontinued lines).
Our 30 day Returns Policy does not apply to the following
products, which may not be returned at any time:
• Cloud Rider Black Screen fronts
• Fia Headrests
• Bushwacker single flares
• Wood Liners/Wood tool boxes
• All custom wood/steel
• All custom orders (i.e.: Truxedo, CC Industries,
Excelaguard)
• Not applicable for suspension products
RETURNS EXCEPTIONS
RETURNS POLICY
WARRANTY POLICY
£ North Shore Off Road
1440 Columbia Street
North Vancouver, BC V7J 1A2
604-988-7677
£ North Shore Off Road
#9 – 19257 EnterpriseWay
Surrey, BC V3S 6J8
604-534-4366
£ Raven Edmonton North
12912 Yellowhead Trail
Edmonton, AB T5L 3C1
780-471-2500
£ Raven Edmonton South
9403–51 Avenue
Edmonton, AB T6E 4W8
780-436-9940
£ Raven Calgary North
324 Meridian Road NE
Calgary, AB T2A 2N6
403-235-0550
£ Raven Calgary South
433 - 58th Ave SE
Calgary, AB T2H 0P4
403-243-8261
£ Raven Fort Mcmurray
#9, 181 Robertson Road
Fort McMurray, AB T9H 0E1
780-799-2355
£ Raven Grande Prairie
11470–98th Avenue
Grande Prairie, AB T8V 7P4
780-532-8228
£ Raven Red Deer
7891-50 Ave
Red Deer, AB T4P 2S4
403-343-8855
£ Raven Edson
5535 3rd Avenue
Edson, AB T7E 1L6
780-723-4717
£ Raven Prince George
4450 Hart Highway
Prince George, BC V2K 2Z8
250-962-0880
RETURNED MERCHANDISE POLICY
When returning merchandise, please fill out the form on the following page and return the item(s)
to the store where originally purchased. Thank you.
1-866-728-3648
NORTH SHORE OFF-ROAD CENTRE
North Vancouver: 604-988-7677
Surrey: 604-534-4366
phone: 1-866-728-3648 | website:
RETURNS
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