![Show Menu](styles/mobile-menu.png)
![Page Background](./../common/page-substrates/page0005.jpg)
LEARNING OUTLINE
Part A
•
Definition of Case Management
•
Purpose of the Standards of Case Management
•
Case Management Concepts
•
Guiding Principles of Case Management
•
The Four (4) Standards of Case Management
•
The Five (5) Key Elements of Each Standard
•
The Two (2) Key Elements of the Self Assessment Framework
•
The Case Management Process
•
The Claims Management Process
•
Alignment of Claims Management to Case Management