Hong Kong Orientation Guide

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Media and Telecommunications
There aremany Internet providers to choose from,here are a few.Make sure youare aware of
thetermsandconditionsofyourcontractpriortosigning.Manydevelopmentsnowoffer1Gfibre
optic broadband – share your address with the providers to understand what is available
at your address.
Internet Providers
Netvigator [(PCCW])
Tel: 2888 0008
Customer Service
Tel: 1833 833
NewWorldTelecomBroadband(NWTbb)
Tel: 1236
Customer Service Tel: 1239
Hong Kong Broadband Network (HKBN)
Tel: 3498 3498
Customer Service
Tel: 128 1000
Covers only certain developments, go online
and see if yours is oneas they are less
expensive than PCCW.
Hutchinson Global Communications (HGC)
Broadband
Tel: 1226
Customer Service
Tel: 1222
i-Cable Broadband
Tel: 2112 8888
Customer Service
Tel: 1832 832
Landlines
All Hong Kong properties have their own telephone lines; they require a contract and installation
fee, with an appointment for the line to be set up.
Setting up a landline you will need to provide:
• A copy of your Hong Kong Identity Card or a copy of your passport.
• A Hong Kong contact number.
• An address of the residence.
• Payment by credit card.
Long distance calls are inexpensive using the International Direct Dialing (IDD). There are a
number of service providers offering discounted the IDD recommend you take the
time to find the provider that best suits you best.
The Hong Kong Iinternational dialing code is: +852