Capital Equipment News May 2015

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CAPITAL EQUIPMENT NEWS MAY 2015 17
CONSTRUCTION
With future growth in mind the
stores are double volume to
accommodate the construction
of a second floor when needed
and a 100 kW generator has
been installed to ensure
that customer service is not
compromised during power
outages.
In line with Bell Equipment’s strategy to
invest in its Customer Service Centres
(CSCs) to drive customer support, the
company has moved into new premises in
Rustenburg.
With a total developed area of 2 600 m2,
the Bell Rustenburg is now located at 5-11
Tiger Fish Avenue, River East Industrial
Park, Waterfall East Ext. 55 and represents
an investment by the company of R37 mil-
lion.
According to Rustenburg CSC Branch Man-
ager Gerald Lottering, the facility is located
in the newest industrial area in Rustenburg
and provides easier access from the na-
tional N4 highway.
The workshop has been fitted with a 10 ton
crane and has six bays with place for 12
machines. The parts stores is about four
times larger than the one in the previous
CSC and is fitted with a state-of-the-art
vertical storage unit, which is 4,5m high
with 60 trays and 2 270 compartments to
store smaller parts.
With future growth in mind, the stores are
double volume to accommodate the con-
struction of a second floor when needed
and a 100 kW generator has been installed
to ensure that customer service is not com-
promised during power outages.
Other features of the CSC include a board-
room, a private discussion room, a main re-
ception area and a separate parts reception
with toilet facilities designated for custom-
ers as well as rest rooms and a kitchen for
staff and a spacious home zone with change
rooms for technicians and apprentices.
Managing Director of Bell Equipment Sales
South Africa (BESSA), Bokkie Coertze says:
“Although the mining industry is facing dif-
ficult times, our investment shows that we
are committed to our customers in this sec-
tor and we are in business for the long haul.
We are proud of what has been achieved at
our Rustenburg CSC and we are confident
that our customers will reap the benefits of
our improved facilities through improved
customer support and better parts avail-
ability.”
BELL RUSTENBURG
relocates to better premises