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Brokerage Services for CBIZ Employee Services Organization
16.
Describe your process for negotiating renewals. Be prepared to share examples of your successin
negotiatingrenewals.
a)
Here again CBIZ takes a proactive approach to carrier/administrator renewals. The process begins
with client meetings 10 months prior to renewal anniversary to lay out a strategy for the coming plan
year. This renewal plan would encompass changes to plan designs, adoption of new cost containment
and or service platforms and client input on projected budget parameters
b)
CBIZ along with client input has evaluated inforce carrier/administrator service during the preceeding
12 months and determines areas that need specific attention
c)
CBIZ’s underwriters and actuaries are constantly monitoring the clients claims experience and are
aware of what potential renewal actions from the enforce carriers might be
d)
CBIZ requires enforce carriers/administrators to provide their renewal proposals seven months prior
to the next plan anniversary.
Based on items A, B, and C above CBIZ will have submitted RFPs to other appropriate carriers/administrators
upon receipt of the enforce carriers renewal. Responses to the RFP are requested to be received from bidding
vendors within six weeks.
Upon receipt of all RFP responses CBIZ conducts negotiations to secure the most competitive pricing and
service platform. If needed finalist meetings are held.
e)
Once decisions are made communications and enrollment planning are finalized.
A typical timeline for a 7/1 would look like:
Date
Activity
10/1
Next Client Renewal Planning
12/1
Inforce carrier renewal received and RFP to elected vendors
1/15
RFP responses received and CBIZ/vendor negotiations begin
2/1
Negotiations completed and finalist meetings held
2/15
Final rates, fees and programs developed by CBIZ and
presented to client
3/1
Client decisions made
3/1 – 4/30
Communications and enrollment strategy developed and
completed
5/1 – 5/15
Annual Enrollments
f) See attached renewal example for a 20,000 employees, multi- state employer