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Empowering Knowledge

8

Learningoutcomes

Mastery of contentwill enable you to:

understand the value of using a reflective and systematic approach

to clinical reasoning

discuss theways inwhich a systematic approach to clinical

reasoning enhances nursing knowledge and skilldevelopment

discuss theways inwhich nursing knowledge and skill

development enhances the process of clinical reasoning

explain how using a systematic approach to clinical reasoning

contributes to the visibility of nursing practice

explain the relationship between critical thinking and clinical

reasoningwithin nursing practice

discuss the sixbasic domains evidentwithin all processes of

clinical reasoning

use criticalquestioningwithin each of the six basic domains of the

clinical reasoning process.

Information/data,

p. 51

Judgements and

decisions,p. 51

Nursing knowledge,

p. 52

Nursingmodels,

p. 47

Outcomes,p. 49

Reasoningprocess,

p. 49

KEYTERMS

Actionplanning,

p. 51

Clinical reasoning

cycle,p. 50

Clinical reasoning

models,p. 47

Cognitivebias,

p. 47

Criticalquestions,

p. 56

Critical thinking,

p. 49

Goals andpriorities,

p. 50

ClintDouglas and JackieCrisp

Developing clinical

reasoning for nursing

practice

4

CHAPTER

Discover More

TEXT FEATURES

Each chapter is structured with:

Learning outcomes

CHAPTER 22

Working With dying, death and grief

523

thegriever.A listof localpsychologistsorcounsellorswho

are skilled in bereavement support can be an invaluable

resource,as cananafter-hours telephone supportnumber

or liaisonpersons in thegriever’s community.

CLINICALREASONINGPROCESS

Grieving isanatural response toa lossand isconsidered tobe

abeneficialcopingprocess. It isalsoa reactiveprocessandhas

therapeuticvalue.Grieving ishealthyandenables thebereaved

to reflectonandaccept the realityof the loss.Thenursemust

feelconfident toassess the situationcriticallyandmakean

initialneedsanalysis.Theoverallgoalofnursingassessment

is togather relevant informationanddata inorder togaina

totalviewof theclient’shealthandpsychosocial

status.By

carefullyexploring informationgained from inte

ractionan

d

collating thedata inapreciseandmethodicalw

ay,approp

riate

judgementsanddecisionscanbemade toworkwith theclient

in theirgrievingprocess.Assessmentprovidesanopportunity

for thenurse toexplorewith theclient information relating to

perceivedandactualpriorityproblems (mentalandphysical).

MAKINGAPPROPRIATE JUDGEMENTSAND

DECISIONS

Verbalandnon-verbalcommunication techniquescan

encourage freeflowof informationandprovidemeaningful

data forevaluation (seeChapter12).These include listening,

reflecting,clarifying,usingnon-verbalcues,appropriateuseof

silence, sharingperceptions,confrontingcontradictionsand

reviewing thediscussions.

Cultureanddevelopmentalconsiderationsare two factors that

influencecommunication.Culturehasaprofoundeffecton the

waypeoplecommunicateandbehave. It is therefore important

tokeep inmind thatculturaldifferencesmay influencehow

verbalandnon-verbalmessagesare interpreted.Forexample, in

manySouth-EastAsiancultures–ofwhich thereare significant

immigrantpopulations inbothAustraliaandNewZealand–

manywomenavoideyecontactwithmen.Conversely,many

Westernwomen lookdirectlyat theperson towhom theyare

talking.

Ageordevelopmental level

canalsoaffect theway the

assessment ishandled,especially if theclient isveryyoungor

veryold. In theyoung,communicationdependson thechild’s

cognitivematurity,asnotedabove. In theelderly,consideration

mustbegiven to theextent towhich thememoryand sensory

functionmaybeaffectedby theageingprocess.Thereare times

whenboth theyoungand theelderly, inparticular,arehesitant

to sharepersonal information,anddevelopingcommunication

skills thatmaximise thepossibilityofopencommunication isa

priority for studentnurses.

Duringperiodsof lossoranticipated loss,aclient’semotions

andbehavioursmaybe ina stateofflux.Thismakesassessment

all themorechallenging.Nurses shouldnotassume they

knowhowaclientor familymemberswill react.Continual

assessment isessential if supportand/or interventionsare tobe

compatiblewith theircurrentneeds.Assessmentof theclient

and familybeginsbyexploring themeaningof the loss to the

people involved.Examplesof topics tobeexplored include the

survivor’smodelof theworld,personalcharacteristics suchas

personality,values, thenatureof family relationships, support

systems,natureof loss,culturaland spiritualbeliefs, lossof

personal lifegoals,hope,phaseofgrief, risksandnursing role

perceptions.

When interviewing theclientand family, it is important thatan

honestandempatheticapproach is taken.Bemindfulof setting

the toneanddirectionof the interview,andofestablishing

amutualunderstandingof thepurposeof theexchange. In

the initialphase it is important toestablish rapport,ensure

acomfortableandnon-threatening settingandclarify the

expectationsorgoalsof the interview.

Establishing rapport

Establishing trustand rapport isachallengingprocess,

particularlygiven theculturaldiversityofAustralianandNew

Zealandpopulations.Acleardemonstrationof respect for the

clientandanacceptanceof theclient’suniquenessasaperson

facilitate rapport.Greet theclientbynameand introduce

yourself. It isusualpracticenot touse theclient’sfirstname

unless invited todo so. InAustralasian society,offering to shake

hands isoneway todemonstrate sincerityandacceptance.

Non-verbalbehaviours

Non-verbalbehaviours shouldmatch theverbalmessages.

Appropriateand sensitiveeyecontactandnon-intimidating

positioning shouldbeused.Sincereandopeneyecontact

(except incertaincultures/circumstances) isoftenvitalwith

avulnerableperson,asnormalcontactwithothersmaybe

disruptedby theemotionsgenerated fromcircumstances

surrounding thedeath.Positionyourself so thatyouare facing

theclient. If theclient is seated, sitata slightangleoppositebut

facing,withanappropriatedistancebetween.Avoidnon-verbal

behaviours suchas frowningoryawning,orexpressionsof

impatienceorboredom,which implya lackof interest.When

beginning the interview, itmaybeappropriate to startwith

abriefbutcasualconversation thathelps theclient relax.

Client-focusedcasualconversationmayhelpalleviateany

awkwardness theclientmay feel in talking toa stranger in the

healthcare setting.Casualconversationcanalsobea sourceof

valuable information.

Ensuringcomfort

Ensure that theexchangeof information takesplace inaprivate

setting free from interruptionsanddistractions. It is important

toclarify that theclient is feelingup to the interviewbefore

starting.Verbal therapeuticcommunication techniques involve

open-endedquestions thatgive theclienta senseofcontrol

over theprocess– forexample, ‘Tellmeaboutyour family’,

‘Howareyou feelingnow?’or ‘Whatcanyou tellmeaboutyour

relationshipwithX?’

Definingexpectations

At thebeginningofany interaction it is important toclarifywhat

both thenurseand theclientexpect from theexchange.Make

itclear thatany informationexchangedwillbe treatedwith

sensitivityand respect.This isespecially important inAustralian

Indigenousculturewhere theabusesof thepastcontinue to

have impactsonestablishing trust in services (seeChapter14).

During theassessmentphase, it is important to focusonhow

theclient is reacting,notonhowyoubelieve they shouldbe

reacting.Give specialattention togrief-relatedbehaviours

displayedby theclient,andpaycarefulattention to theclient’s

experienceand the tasksofgrief thatmaybe left incomplete,

whichmay threaten theclient’spsychologicalorphysical

Clinical reasoning

process

PART 4

ADAPTING NURSING: PEOPLE, CONTEXT AND CULTURE

266

awareness of themselves as cultural beings. Further, all

healthprofessionalsneed toconsiderhowculture,classand

socialmarginality impactonbothhealthandhealthcare. In

the following sectionswewill show that social responses to

clients’class,ethnicity,genderorabilities influencepeople’s

lifechancesandhealth.Suchconcernsare intimatelyrelated

to the social determinants of health, that is, to factors

beyond the controlandbehavioursof

individuals.To

come

to gripswith these complex issuesw

e introduce you

now

to themodel of cultural safety and d

iscussmore ful

ly the

specific conceptualisation of culture that underlies the

modeland its focuson the socialdeterminantsofhealth.

Cultural safety

Cultural safety

(

kawa whakaruruhau

) was developed

within theMāori community in the 1990s byMāorinurse

scholarIrahapetiRamsden inAotearoaNewZealand(1993,

2002).Ramsdenandcolleaguesdeveloped themodelpartly

in response to a first-yearMāori nursing student’s astute

comment: ‘Youpeople talk about legal safety, ethical safety,

safety in clinical practice and a safe knowledge base, but

whataboutculturalsafety?’(Ramsden2002:1).TheseMāori

nursing students alerted Ramsden to the expectations

they felt to conform to the dominant institutional culture

and their experience of non-Māori ‘experts’ lecturing to

them about traditionalMāori culture.Their experiences

suggested that there was only one correct, authentic way

of beingMāori, which, as urbanMāori whose ancestors

experienced thedisruptionsofcolonisation, theycouldnot

embrace.

Cultural safety therefore aimed for cultural change

by exposing and addressing such power imbalances to

decrease the impact of cultural dominance and racism in

health care, education and research (McCleland 2011).

Ramsden also saw that nursing curricula were devoid

of structural issues and were designed by and for those

who did not share her cultural position or experience of

colonisation. She challenged this cultural dominance,

particularly theway it shapedpolicyanddevelopednurses

asmerebiomedical techniciansrather thanagentsofsocial

change (Ramsden 2002).Ramsden saw cultural safety as

away for nurses to consider how their socialisation and

cultural position impacted on their work, emphasising

the links between ill-health and

dispossession, economic

status and political agendas.

This social determinants

approach contrastswith individ

ualist biomedical notions

that illnessesmerelyoccur ‘withinbodies’.

Underpinnedbycriticalsocialtheory,culturalsafetyalso

recognises thatnursingcare,educationandresearcharenot

value neutral activities but reflect socio-political contexts

and thevalues,assumptionsandprioritiesof those involved

(Ramsden 2002, Reimer-Kirkham et al 2009). Cultural

safety focuseson

how people are treated in society

,not

how

theyareculturallydifferent

.That is, the importofdiversity is

turnedon itshead incultural safety,as it is social responses

to diversity that create health impacts not the existence of

the diversity itself (Cox& Simpson 2015). Consequently,

cultural safety is about power – personal, professional

and institutional power in health services, and the impact

on thosewho use the service; the peoplewho define the

CLINICAL EXAMPLE

An exampleofbeing culturally unsafe

MrsG is anAboriginalwoman in her 40swho goes to the

hospital in the rural townwhere she lives at about11.45 am

on aMondaymorning, to see a doctor.She has pains in

the stomach that have kept her awake all night and got

worse after breakfast.She is accompanied by a female

cousin,MrsS,who is some years younger.Although only

in her 40s,MrsG is a respected elder in her community, a

fact that reflects the statistically reduced life expectancy of

Aboriginal people.

MrsG is told by the young female nurse at the front desk

to take a seat in the sparse basicwaiting room. There are

nomagazines, television or tea-making facilities here, such

as onemight find in city

hospitals.By

1.00 pm no one has

come to seeMrsG and

she’s not be

en offered somuch as

a drink ofwater.

Feeling frustrated andworried aboutMrsG,MrsS finally

finds the courage to confront the nurse and askswhen the

doctorwill be there to seeMrsG.

The nurse responds by saying, ‘Doctor is on his lunch

break.’She then says toMrsS, ‘Are you a drinker too,

love?’At thisMrsG gets up and says to her cousin, ‘Let’s

go along’, and they leave the hospitalwithout being seen.

MrsG still has abdominal pain and bothwomen are angry

at being referred to as ‘drinkers’, especially as both are

teetotallers and devoutChristians.

Lessons to be learnt from this example are:

the clientswere culturally unsafe – theywere

demeaned,diminished and disempowered

the nurse and the hospital neglected their duty of care

the nurse has unexamined prejudices towards

Aboriginal people and operates on stereotypes

the use of the term ‘love’ from a youngwhitewoman

was offensive to such respected leaders in the

community access of these c

lients to health serviceswas limited by

the hospital’s lunc

h-time policy

itmay take years for eitherwoman or their large

extended families to seek help from the hospital again.

Cox L2007 Fear, trust andAborigines: the historical experience of state

institutions and current encounters in the health system,Health andHistory

9(2):70–92.Reproducedwith permission.

Clinical examples

Request an inspection copy View Sample Chapter

CHAPTER 3

Engaging patiEnts and kEEping thEm safE

33

in decision-making about the care they receive. A

meaningful relationship with the patient enables you as

thenurse tomake sound clinical decisions that are based

on thepatient’sbest interests.

safety as one of the

fundamentals of care

Patient safety was of central concern to Florence

Nightingale as reflected in her quote, ‘the very first

requirement in a hospital is that it should do the sick no

harm’ (Nightingale1859).Safetycontinues tobeaconcern

for many modern healthcare systems, with evidence

suggesting thatNightingale’sdoctrineof ‘doingnoharm’ is

notbeing completely followed.The InstituteofMedicine’s

(IOM) landmark publication

Crossing theQualityChasm

(2001), for example, argued that theUShealthcare system

was failing todeliverconsistent,high-qualitymedicalcare,

with such care instead frequently harming or injuring

patients. The IOM called for fundamental changes to

21st-centuryhealthcare systems to ensure the safetyof all

patients.

In this part of the chapter, we consider how the

Fundamentals of Care Framework helps you to address

patient safety concerns when providing care. As can

be seen from Figure 3-1, safety is conceptualised as a

fundamentalof care, alongwithother fundamentals such

asnutrition,hydrationandelimination.Thenurse–patient

relationship is central to ensuring this fundamental need

is appropriately met. While policy and organisational

structures focusingon safetyundoubtedlyhave an impact

on the ability of nurses to deliver safe and effective care,

our focus in this chapter ison equipping you as a student

and beginning nurse with the skills to operate in a safe

manner.That is, to ensure patient safety becomes part of

yourpersonal andprofessional responsibility as anurse.

Patient safety encompasses three interrelated

elements: physical, psychosocial and environmental

safety.At

the intersectionof thesedifferent typesof safety

lies thepa

tient’s

personalsafety

(seeFigure3-2). It isonly

when eac

h of these types of safety are appropriatelymet

that patients can be considered safe. Ensuring patients’

personal safety requires nurses to embed patients’ needs

in their thinking, reflection and assessment processes

(Kitson et al 2014). Careful assessment and planning

prior toany interventionor interactionwithapatientwill

ensure that injury and harm do not occur and that any

safety

risks

are reduced.

Research focus

developing apositive relationshipwithpatients is known

tobe important for thedeliveryof high-quality care.this

paper sought to identify the factors that contribute to the

developmentof a caring relationshipbetween thenurse

andpatient.

Researchabstract

the study involved conducting an umbrella review.

Umbrella reviewsbring together evidence from existing

systematic reviews inorder to synthesise the available

evidenceon aparticular topic.thisumbrella review

looked at studies examiningpatients’ andnurses’

perspectivesonwhat is important in the nurse–patient

relationship.theumbrella review identified six key areas

that are associatedwithdeveloping andmaintaining

caring,positive nurse–patient relationships.they are:

nurses’ andpatients’ expectationsof the relationship

nurses’ values andbeliefs (e.g. their thoughts,

perceptions, attitudes and associatedbehaviours)

nurses’ knowledge and skills (both clinical skills and

supportbehaviours)

nurses’ ability to communicate effectively in a variety

ofways

how thephysical and social contexts inwhich care is

takingplace affect thenurse–patient relationship

the impactof the relationshiponpatients/families,

nurses and nursing students.

Evidence-basedpractice

the nurse–patient relationship shouldbebasedon

nursing’s inbuilt values such as trust, sympathy,

support and responsibility, and these values should

be reflected in the attitudes andbehavioursof

nurses.

Compassionate care and technical skill are equally

important indeveloping andmaintaining the

nurse–patient relationship.

nurses need to consider the context inwhich they

areproviding care andhow thismight impact the

nurse–patient relationship.

the nurse–patient relationship notonly has an

impactonpatients and families/carers,buton

nurses aswell.nurses findgreat reward in a

positive relationshipwith theirpatientsbut can also

experienceguilt and frustrationwhen agoodquality

nurse–patient relationship is not achieved.

Reference

WiechulaR et al 2015Umbrella reviewof the evidence:

What factors influence the caring relationship

between anurse andpatient? Journalofadvanced

nursing,doi:10.111/jan.12862.

RESEARCH HIGHLIGHT

Research highlights

CHAPTER 9

Examining thE Ethical practicE of nursing

149

of ‘characterological excellence’ in determining ethical

conduct (Oakley 2006, Van Hooft 2014).This is made

manifest by the expression of suchmoral virtues as care,

compassion, kindness, empathy, sympathy, altruism,

generosity, respectfulness, trustworthiness, personal

integrity, wisdom, courage and fairness.Virtue theorists

claim that without the characterological excellence of

virtue, ‘a person could, robot-like, obey everymoral rule

and lead the perfectlymoral life’, but in doing sowould

be actingmore like ‘a perfectly programmed computer’

than amorally responsible human being (Pence 1991).

There isa sense inwhichbeingmoral involvesmuchmore

thanmerely following rules; themissing link, claimvirtue

theorists, is

character.On

thispoint,Pence (1991)writes:

we need

to know muc

h more about the outer shell of

behaviou

r to make suc

h judgments, that is, we need to

know what kind of person is involved, how the person

thinks of other people, how he or she thinks of his or her

owncharacter,how theperson feelsaboutpastactions,and

alsohow theperson feelsabout theactionsnotdone.

Virtue ethics

is particularly relevant to nursing and to

nursing ethics since virtuous conduct is intricately linked

to therapeutic healing behaviours and the promotion of

humanhealth andwellbeing.

The nursing profession’swell-articulated ethic of care

(regardedbymany influentialnurse theoristsas themoral

foundation, essence, ideal and imperative of nursing) is

consistent with a virtue theory of ethics (see the classic

works of the following nurse theorists:Benner&Wrubel

1989,Gaut 1991,Gaut&Leininger 1991,Leininger 1988,

1990, Roach 1987,Watson 1985a, 1985b). Significantly,

virtue ethics is enjoying a renaissance in the nursing

ethics literature – particularly in regard to the issue of

caring forvulnerableandmarginalisedgroupsofpeopleat

risk of being treated as ‘different’ by healthcare providers

(Armstrong2006,2007).

cross-cultural ethics

As highlighted by the ‘Mr G’ case discussed on p. 139,

anotherperspectiveon ethics andbioethics thatwarrants

considerationbynurses is cross-cultural ethics.Thebasic

assumptions of

cross-cultural ethics

reflect the views

that:

n

ethics isverymuch aproductof the culture, society

andhistory fromwhich ithas emerged

n

all cultureshave amoral system,butwhat this

system is andhow it is appliedwillvary across, and

sometimes evenwithin,different cultures

n

there isno such thing as auniversal ethic; that is,one

ultimate standardofmoral conductwhich applies

to allpeople equally regardlessof their individual

circumstances, context and culture– inotherwords,

a ‘one sizefits all’ approach to ethics (Johnstone2012,

2016).

In any culturally diverse society it is imperative that a

culturally informed,knowledgeableand sensitiveapproach

to health care is taken (Johnstone 2012, Johnstone &

Kanitsaki 2008). One reason for this is that a failure to

adopt such an approach can result in otherwise serious

moral harm being caused to people.Cross-cultural ethics,

therefore,goesfarbeyondmerelyconsideringandcritiquing

the nature and content of mainstream ethical theories;

it also involves a systematic examination of the moral

implicationsofculturaland linguisticdiversity inhealthcare

domains; for example, the extent towhichpatientsofnon-

English-speaking and diverse cultural backgrounds suffer

unnecessarily on account of the cultural and language

differencesbetween themand theirprofessionalcarers (see

deBruijneetal2013,Divietal2007, Johnstone&Kanitsaki

2006,2009a,Suurmondetal2010).

Nurses and other healthcareworkers have a stringent

moralresponsibility toavoidand/orprevent theotherwise

avoidable moral harms that can result from a failure

to take into account the language and cultural needs of

theirpatients (Johnstone&Kanitsaki 2006, 2008, 2009a).

The harmful aftermath of racism in health care is a

particular example of this.Racism in nursing and health

care is a problem that has not been formally recognised

as an important ethical professional issue (Johnstone

& Kanitsaki 2009b, 2010). A cross-cultural approach

to ethics would not only help identify the existence

of racism in nursing and healthcare contexts, but also

guide an effective response for dealingwith it and, if not

successful in eradicating it, at leastminimise its harmful

consequences topatienthealth.

WORKING WITH

DIVERSITY

Truth-telling around cancer and other life-limiting diagnoses

stands as one of the most controversial issues in cross-

cultural health care. Research has shown that truth-telling

is not just an issue for people fromGreek backgrounds, but

also for people from other traditional cultural backgrounds

(e.g. Iranian, Pakistani, Japanese, Italian, Korean,Chinese).

In these cases, truth-telling about a diagnosis of serious

life-limiting illnesses (especially cancer-related illnesses) is

regardedasharmful, ‘undesirable’andhence tobeavoided–

most notably on the grounds that it could undermine the ill

lovedone’shopeand thewill to live (Johnstone2012,2016).

Problems most commonly arise in situations where the

healthcare provider (e.g. doctor, nurse) does not share the

same cultural background as the patient and family,whose

cultural world views are unfamiliar and even confronting to

them andwhich they do not understand.

PART 1

EVOLVING NURSING: NURSING AND THE HEALTHCARE ENVIRONMENT

8

Nursing’s contribution to these three elements is greater

than any other health profession.The nursingworkforce

is the single largest clinical workforce with the most

direct clinical care time.Nurses continue to provide care

with resilience and versatility, while often withminimal

resources and organisational support.Nursing can be, as

the International Council of Nurses (ICN 2015) states,

‘a force for change’.

Unfortunately, reform may have short-term goals,

including immediate funding reductions. As the largest

workforce and, therefore, the highest cost burden, the

nursingworkforce isoften cut, leaving fewerpeople todo

morework. Research shows that RN staffing levels have

direct implications for patient care. It demonstrates that

hospitalswith a higher ratio of degree-preparedRNs-to-

patients have lower mortality rates (Aiken et al 2014).

Hospitals with lower RN staffing numbers are linked to

an increasednumberof adverse events including falls and

medication errors (Duffield et al 2014). As a result, the

aimsofhealthcare reform arenot realised.

The escalating costs of health care require that

measuresbe taken to contain costs to levels that countries

can afford and sustain.Thesepressureshighlight theneed

for how resources in health care, particularly nursing,

can be used to their optimal level. When the nursing

profession is optimised, evidence demonstrates that the

quality of health service provision improves.When the

qualityof services improve, resourcesareoftenusedmore

efficiently. For example, an optimised and appropriately

resourcednursingworkforce is linked to reduced adverse

events (asmentioned above), improved health literacy of

patients, reduced length of stay, decreased readmission

rates, improved hospital avoidance and better patient

outcomes (Aitken2014).As such, the threeaimsofhealth

reform canbe achieved.

• CRITICALREFLECTION POINT

Whywould supportingRNs towork to their full scope

ofpracticecreateamoreefficienthealth system?How

important ishealth literacy to the futureofhealthcare

provisionandhowcannursingcontribute to improving

health literacy?

Nursing leadership and

healthcare reform

The nursing profession is uniquely placed to lead

healthcare reform

. Nurses have close interaction with

patients and their families in all health settings across

the health continuum. They can help interpret and

understand people’s needs and expectations for health

care.Theyareactively involved indecision-makingwithin

the clinical team and inmanagement.They do thiswith

a foundation of care informed by research and evidence.

This understanding, experience and proximity to the

patients’ needs are critical components of what nursing

canbring to the table andhow it can enable reform.

As such, nurses have an important contribution

to make in health service planning, management and

policy setting. Nurses must contribute to public policy

development throughmanagement and leadership roles

at all levels andwithdirect engagementwith theirprofes-

sionalorganisations.Toachieve this levelof responsibility,

itcannotbeassumed that itwillautomaticallybeprovided

to the profession.Historically, inmany instances, nurses

have been left out of the decision-making process and

have been leftwith implementing an initiative or policy

thathasnotbeenwell informed.The roleof theprofession

therefore must be proactive to maintain this level of

influence and involvement.

Just as important as the planning and policy setting,

nursesneed tobe leaders inhealthcaremanagement.The

InternationalCouncilofNurses(2015)assertsthatnursing

servicesmust be directlymanaged by nurses.The reason

for this is that the professionmust be responsible for the

professionalpractice ofnursing.Noprofession outside of

nursing iswell positioned enough to be held to account

and to lead the scope of practice and the standards for

practiceof theRN.

• CRITICALREFLECTION POINT

Thinkabouta recenthealth issuediscussed in thenews.

Didnursinghavea voice?Howdo you thinknursescan

promote their stories, insights, researchandexpert

opinions via socialmedia?

Regulation of the nursing

profession

TheNursing andMidwifery Board ofAustralia (NMBA)

and Nursing Council of New Zealand are responsible

for

professional regulation

and setting standards, codes

and guidelines for thenursing andmidwiferyprofessions

(Box 1-2).The role of professional colleges and associa-

tions in developing specific standards of practice and

credentialling individual nurses is increasing. RNs are

individuallyaccountable for theirownpracticeandhavea

personal responsibility tomaintain their competency and

meet professional standards in order to maintain their

licence to practise.The role of theRN has evolved along

with changes in advancing technology, newly defined

patient needs and changes to the way health care is

delivered. In thisway, it isnotunreasonable to expect that

the roleof theRNwill continue to evolve and change. It is

Working with diversity

Critical reflection points

Key terms