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this issue
brought to you by
retailer |
autumn
2017 |
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4
| autumn
2017
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retailer
03 News from the BRC
A Brexit customs plan fit for businesses and consumers
// Helen Dickinson, BRC
06
SEPTEMBER SEES GROWTH OF RETAIL ESSENTIALS
SHOP PRICES ON THE EDGE OF INFLATIONARY TERRITORY
AS FOOD PRICES REACH FOUR-YEAR HIGH
// INSIGHT AND ANALYTICS
07
WHY FOOD TRADE IS IN THE SPOTLIGHT
//
andrew opie
, BRC
09
TWO YEARS SINCE THE ‘DEVOLUTION REVOLUTION’,
BUSINESS ENGAGEMENT REMAINS CRITICAL
// Jim Hubbard, British retail consortium
10
Preventing and dealing with retail crime adds
cost and complexity
// JAMES MARTIN, BRITISH RETAIL CONSORTIUM
BUSINESS
12
Influencing customer behaviour – a mobile answer
// MICHAEL ROLPH, YOYO
14
Be Aware: Unconscious breaches of the National Living
Wage Regulations Under Scrutiny
// Matthew Lewis, Laura McLellan, squire patton boggs
16
IGD investigates the skills gap in the food and
grocery industry
// Fiona Miller, IGD
18
We need to talk about product data
//
Jim Dickson, GS1 UK
20
GDPR & E-Privacy:
what do online retailers need to know?
// Declan Goodwin, Capital Law
22
IOT TO THE RESCUE?
// Malcolm Dowden, bond dickinson | Ted Claypoole, Womble CARLYLE
24
Smart Lockers Improve Click & Collect for Customers &
Retailers Alike
//
jon walkington
,
apex supply chain technologies
26
Car park income from shopping centres should not be
underestimated
//
Jordan Jeffery
,
JLL UK
28
Why retailers need to transform colleague engagement
// Chris TayloR, QUESTBACK
30
PSD2: Get ready for the Open Banking revolution
//
Neil Burton, Verifone Europe
32
Unopposed Lease Renewals – A Quicker and More
Cost Effective Approach?
//
lynsey newman, SA LAW LLP
34
Disruptive cyber attacks – on trend for A/W 2017
//
James Hampshire, James Rashleigh, PWC
36
A majority of consumers will pay more for packaging
sustainability
//
Tom Hallam, BillerudKorsnäs
38
Reducing the Tremendous Costs and Burdens of Supplier
Deduction Management
//
Joshua J Morrison, PRGX Global
40
The Grinch That Stole Christmas - Brexit
//
Mark Thornton, Maginus
42
Reducing the tremendous costs of seasonal
chargebacks
//
Monica Eaton-Cardone, The Chargeback Company
44
The ever-changing retail landscape
//
diane wehrle, springboard
46
Physical stores are an engine of online growth
//
BEN dimson, british land
48 Retail Services Directory