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A

Group overview

A.1

Revenue profile [G4-8] and [G4-EC1]

Trusted partner for your Digital Journey

4

[G4-8] and [G4-EC1]

Revenue profile

A.1

By Division

A.1.1

contracts (56% of total revenue), 75% of Worldline transactional services (7%), Application Management contracts included in Business

In 2016, 74% of the revenue base was generated by multi-year contracts, deriving from multi-year Infrastructure & Data Management

& Platform Solutions, and half of Big Data & Cybersecurity (respectively 7% and 4%).

Big Data

& Cybersecurity

6%

Infrastructure

& Data Management

56%

Business

& Platform Solutions

27%

Worldline

11%

(In € million)

2016

Infrastructure & Data Management

6,595

Business & Platform Solutions

3,194

Big Data & Cybersecurity

666

Worldline

1,261

TOTAL GROUP

11,717

[G4-6]

By Business Unit

A.1.2

Europe is the Group’s main operational base, generating 76% of total revenue in 2016.

United-Kingdom

& Ireland

15%

Other

Business Units

17%

North America

18%

France

14%

Germany

17%

Benelux

& The Nordics

8%

Worldline

11%

(In € million)

2016

North America

2,061

Germany

1,954

United-Kingdom & Ireland

1,790

France

1,709

Benelux & The Nordics

986

Other Business Units

1,956

Worldline

1,261

TOTAL GROUP

11,717

ByMarket

A.1.3

The Group provides high added value digital services and solutions to many industry sectors. Customers are addressed through four

global markets which are Manufacturing Retail & Transportation, Public & Health, Telcos, Media & Utilities, and Financial Services.

Telcos, Media & Utilities

20%

Manufacturing,

Retail & Transportation

35%

Public & Health

28%

Financial Services

17%

(In € million)

2016

& Transportation

Manufacturing, Retail

4,058

Public & Health

3,329

Telcos, Media & Utilities

2,352

Financial Services

1,978

TOTAL GROUP

11,717