BO for flipping book

5 / 20

5
Using the GBS Online Benefit Plan Manager Website
NCRC and Group Benefit Services (GBS) are pleased to provide the GBS Online Benefit Plan Manager website that
includes an online inquiry system. GBS administers our Medical Claims beginning October 1, 2014.
You can access the GBS Online Benefit Plan Manager by typing in the address:
Once you enter the Plan Manager site, you will be welcomed with a menu of options from which to choose; these
options are:
Your username is your Member Id Number, with no hyphens. The first time you access the Online Benefits and Claims
Inquiry option, you will need to enter your Member ID Number in the Username field. After pressing Login, you will be
asked to verify a few pieces of your personal information. Complete the required fields and click Next. You will then
need to create a unique password and hint for your online access. We suggest that you use the “Account Manager”
feature to set up your email address once you have logged on in the event that you need the password hint emailed to
you.
Benefits At A Glance
You can view your current benefit plans in which you and/or your dependents are enrolled by selecting the Benefits at
a Glance folder on the left. The system lists any dependents (if applicable) covered in each plan.
Claims Inquiry
The Claims Inquiry link will take you to the Online Benefits & Claims Inquiry section that is specific to your personal
information for the benefits you have through GBS, and you will need to log on with a Username and Password.
Document Library
The Document Library offers a wealth of information at your fingertips. It provides you an electronic copy of the most
important information about your plans. You can find a copy of your Summary Plan Description, COBRA
documentation, and much more. The Document Library also includes many standard forms (claim forms, enrollment
forms, etc.) that you can print and use for your convenience.
Provider Choice Rewards
Provider Choice Rewards helps you save money on healthcare services by selecting high value providers at the best
price, quickly and easily!
Provider Directory
This link on the Online Benefit Plan Manager welcome screen provides you with a list of the Provider Directories
associated with your health and prescription drug plan. This screen provides direct links to the Provider websites to
allow you to search and find Preferred Plan Providers to ensure maximum benefit payments for these plans. Through
the Provider Directory link, you can also find a link to Catamaran RX Prescriptions. You can view your prescription
drug history and mail order status, learn more about your current and prospective medications, compare drugs, and
even refill your Mail Order prescriptions online.
Health &Wellness Center
The Health & Wellness Center link on the Online Benefit Plan Manager welcome screen offers valuable health
information to help you better manage your health and become an educated healthcare consumer. This feature
provides you with direct website links to interesting sites such as MedScape, HealthierUS.gov, and various specialty
Medical Associations.
Request for Service
Through this link on the Online Benefit Plan Manager welcome screen, you can request an ID Card, request an address
change, or request a customer service representative contact you. For assistance with this website, please contact
Group Benefit Services, Inc. at toll-free at 800.337.4973.
 Provider Directory
 Health &Wellness Center
 Contact Listing
 Request for Service
 Enrollment Inquiry *requires logon
 Claims Inquiry *requires logon
 Document Library *requires logon
 Provider Choice Rewards *requires logon