OccupierEdge_Ed4_US

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User Experience
Live workplace data can be
displayed on kiosks or mobile
apps to show the availability
of work settings throughout
the workplace. Often the
greatest detractor from people’s
productivity can be the cost of
search, or in other words, the
time spent locating or confirming
the availability of an appropriate
work setting. Data can be used
to challenge and question
perceptions, understand why
certain trends are appearing,
while reducing the friction and
adding value to the experience.
Sensors and a workplace app can
also be integrated with cafeteria
payment system, access control
and environmental settings
(temperature, light, music)
to create a truly unique user-
experience.
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SENSORS TO THE RESCUE
Working too long and losing
focus? Don’t worry, you will be
sent a notification to have a break.
Relax, take a walk, stretch. Based
on a study by Draugiem Group, it is
recommended that optimal work/
break ratio would be 52 minutes of
work and a 17-minute break.
Cannot find a large-sized
conference room for your weekly
team meetings because someone
is having a two-person meeting
in that room? Don't worry, sensors
such as access control along with
mobile Wi-Fi triangulation will be
able to detect if the person who
booked the room is in the building
or not, thus releasing the space
if required. Imagine instant room
booking by simply just walking in.
Through data we can also learn the
habits of team meeting attendance,
and recommend alternative spaces
in order to use the space efficiently.
Germ sensors on alert? Something
in the air? Don't worry, thermal
imaging cameras will detect
and inform people if they have a
fever and advise them to go to
a doctor or work from home. It
reduces chances of infecting other
colleagues and prevents people
underestimating their symptoms.
Where has the printer moved to?
Where is a stapler? Don't worry,
by using Bluetooth stickers on
equipment and worksettings in
parallel with beacons, you can track
it all on a phone app or kiosk. It
will be easy to do a live inventory
of assets and furniture; a simple
scan of what’s in the office and
you will get a report with the list
of computers, monitors, furniture
and other equipment owned by the
company.
Where is my colleague? How are
the teams collaborating? Don't
worry, sociometric sensors are
wearables that understand posture
and movement, conversation flow,
speaking time, voice tone, speed of
speech, cortisol level based on tone
of voice, speech volume and etc.
Each badge contains a microphone,
infrared, accelerometer, and a
Bluetooth connection. This opt-in
system allows you to understand
the physical interactions of workers.
By recommending a few changes
in how the social network of the
company worked, Sociometric
was able to increase sales by 11%
in a business that had flat growth.
Understanding individual and group
performance can lead to significant
returns.
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MACIEJ MARKOWSKI
Partner, Head of Workplace
Strategy CEE
Global Occupier Services
ALEKSANDER SZYBILSKI
Consultant, Workplace Strategy
Global Occupier Services
KAWSAR MIAH
Consultant
Strategic Consulting, EMEA