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In the workplace, words are used to influence others in a variety of ways. Depending on your career field,
an employee can spend a vast majority of their day speaking, writing, and listening to others. Despite
your natural-born abilities in any of the three areas of communication, you must practice daily to become
better. Just remember, talent alone is not enough as you must hone your talent into skill. Skill requires
hard work, persistence, and practice.
Deliver-ing
Karl “The Mailman” Malone is a great example to illustrate my final point. Karl earned the nickname
“Mailman” because he delivered in game-time situations. One look as his statistics and you would agree.
The Mailman is a 14-time NBA All-Star, two-time NBA Most Valuable Player, and second in points scored
in the history of the NBA. By many accounts, he is considered to be one of the greatest power forwards
of all time. To stand out in your organization, you too must deliver in game-time situations.
To be know as the “go to” person, you must follow the creed “Do What You Say You Will Do”, in essence,
your talk and your walk must line up. You have to build credibility with your supervisor and peers by, as
what the Bible describes, being “Faithful in a very little thing is faithful also in much”. So, when you are
assigned to complete a task by your supervisor, nomatter how trivial itmay be, performthe task in a timely
manner and at the best of your ability. By following the principle associated with hair shampooing (wash,
rinse, repeat), you will garner the attention of others and will be given the opportunity to demonstrate
your abilities in a critical moment.
Engaging in all of the five -ings may not grant you instant access to the corner office but you will
definitely have a competitive advantage in your career field. Success can be described as doing a few
simple things over a long period of time. These five simple practices will ensure that you achieve
success regardless of how you define it.
HBCU Careers Magazine