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Getting Started

4

New User Enrollment

4

Logging Off

6

Resetting A Forgotten Password

7

Home Page

9

Home Page Overview

9

Account Summary Overview

10

Account Details Overview

11

Quick Transfer

13

Account Grouping

14

Editing a Group Name

15

Deleting a Group

15

Security

16

Protecting Your Information

16

General Guidelines

16

Login ID and Password

16

Fraud Prevention

16

Security Preferences

17

Change Password

17

Change Login ID

18

Secure Delivery

19

Alerts Overview

20

Date Alerts

21

Account Alerts

22

History Alerts

23

Online Transaction Alerts

24

Security Alerts Overview

25

Edit Delivery Preferences

25

Secure Message Overview

26

Sending a Secure Message

27

Transactions

28

Moving Money Overview

28

Funds Transfer

30

M2M Transfer

32

Single Transfers Between HTFFFCU Accounts

32

Linking Someone’s HTFFFCU Account

33

Adding A Personal External Account

34

Verifying A Personal External Account

35

Online Activity Center Overview

36

Using Filters

37

Creating or Deleting Custom Views Using Favorites

37

Canceling Transactions

38

Bill Payment

39

Full Bill Pay- Payments Overview

39

Full Bill Pay- Create a Payee

41

Full Bill Pay- Schedule Payments

43

Full Bill Pay- Recurring Payments

44

Full Bill Pay- Edit or Cancel Payments

45

Full Bill Pay- Rush Delivery

47

Full Bill Pay- Categories

49

Services

50

Stop Payment Request

50

Text Banking Enrollment

53

Reordering Checks

55

Credit Card Info

56

Settings

57

Account Preferences

57

Themes and Languages

58

Additional Features

59

Statements

59

Consumer Loans

60

Real Estate

61

Locations

62

Branches and ATMs

62