GAZETTE
JULY/AUGUS
T 1982
"Hedley Byrne" Marches On
Duty of Public Authority in Providing Information
to Enquirers
by
John F. Buckley, Solicitor
T
HE extension of the application of the Hedley
Byrne and Heller &Partners doctrine to the acts
of a Public Authority providing information to
enquirers about such Authority's road widening or
zoning proposals in another Common Law country
may be of considerable interest to practitioners in
Ireland.
The High Court of Australia, that Country's
highest judicial tribunal, so determined recently in
L.
Shaddock & Associates Ply. Limited and Another -v-
the Council of the City of Paramatta
(High Court of
Australia 28/10/81)* The facts of the case were as
follows:
The Appellants contracted to purchase a property
for the purpose of redevelopment. They would not
have concluded the purchase if they had known the
land would be substantially effected by road widen-
ing proposals which had been approved in principal
by the Paramatta City Council in 1971. Before the
exchange of contracts the appellants' solicitor made a
telephone call to the Council and enquired from an
unidentified person in the Town Planning
Department whether there was any local road
widening proposal affecting the property. He was
told that there was not. On the following day he
lodged with the Council a form of application for
certificates given by Local Authorities under a New
South Wales Statute; one of the appellant companies
was described as the purchaser and the purpose for
which the information was required was stated to be
"Conveyancing". Under the heading "other
information indicated under remarks" the question
was asked "Is the property affected or proposed to be
affected by any of the following:—
Road widening or re-aligning proposals?
In response to this application the solicitor
received a certificate from the Local Authority with
respect to matters that the Council was authorised to
issue certificates under the Statute. These matters
did not include the effect on the land to which the
certificate related of a
proposed
local road widening
scheme which was not included in a prescribed
scheme or a scheme in course of preparation. The
local road widening proposals were not so included
and there was therefore no obligation to include the
information in a certificate issued under that Statute.
The solicitor believed that the absence of any
notation as to a local road widening proposal on the
certificate indicated that there was no such proposal.
His previous experience indicated that it was the
practice of the Council when it received a request for
such a certificate and for additional information as to
whether the property was proposed to be effected by
road widening proposals, and when there was a
relevant proposal, to type or write (usually in red ink)
a reference to the proposal at the foot of the
certificate. During a three year period the solicitor
had received about eight such certificates and had
seen at least two others sent to other solicitors. The
Town Clerk of the Council gave evidence to show
that it was the practice of the Council to give
information other than that which the Council was
authorised by the Statute to give, including informa-
tion as to road widening proposals, both orally over
the telephone and by endorsements on certificates
issued under the Statute. An examination ofthe files
ofthe Council revealed that about 10,000 certificates
under the Statute had been issued during a two and a
half year period of which about 650 had been
endorsed with a reference to road widening
proposals. The High Court accepted that the
evidence abundantly supported the finding of the
trial judge that it was the practice of the Council to
answer enquiries as to the existence of any road
widening proposals made by the use of the
application form by making an appropriate endorse-
ment on the certificate issued under the Statute if
there was such a proposal.
The Court held that the return of the certificate
unendorsed was tantamount to the giving of
information that there were no proposals and that it
was clearly careless to give such a certificate. The
question which arose for decision was as to whether
there was a duty to answer carefully the questions put
to the Council orally and in writing. The Court held
that it would not have been reasonable for the
appellants to have relied on an unconfirmed answer
given by an unidentified person in response to an
enquiry made over the telephone and that the Council
owed no duty of care in making response to such an
enquiry.
The majority of the Court interpreted the decision
of the majority of the Privy Council in
Mutual Life
and Citizens Assurance Company -v- Evatt
[1971]
A.C. 793, as confining the duty of care in relation to
the provision of advice or information by a person to
the situation where he carries on a business or
profession and in the course of it provides advice or
information of a kind which calls for skill and
competence or he otherwise professes to profess skill
and competence and provides advice or information
197