Speak Out Dec 2016 low res final

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Case example 2
A speech pathologist had been providing therapy to a child for
a number of months. The parents complained, suggesting they
weren’t seeing any progress with their child and demanded a
refund of all fees paid for therapy.
Whilst the claim quantum of these examples are low, they do
cause disruption to the operation of the business and for the most
part, can easily be avoided. Guild Risk HQ
is a great source of reference for tips on how to avoid complaints
in the first place. Managing Social Media, Good Record Keeping
and Informed Consent are just some of the risk management
articles that can be found by accessing this resource.
How much insurance should you buy?
Finally, a range of factors should be considered when choosing
a limit of liability. Do you lease a premises? What does that lease
contract stipulate with respect to holding public liability insurance?
Have you signed a contract to provide services to a commercial
client? What do the insurance provisions within that contract say?
What types of patients do you consult to? Are they high income/
high profile? As a benchmark, Guild insured speech pathologists
usually settle on a limit of $10M professional indemnity and $10M
public liability; however, the above points should be considered to
ensure that the limit you choose satisfies your particular needs.
How do I obtain more information?
Go to or phone 1800 810 213.
Insurance issued by Guild Insurance Ltd, ABN 55 004 538 863, AFSL 233791.
Guild Insurance supports your association through the payment of referral fees.
This information contains general advice only and does not take into account
what you currently have, want and need for your personal circumstances. It is
important for you to consider these matters and read the policy and/or the Product
Disclosure Statement (PDS) before you make a decision about an insurance
product. Subject to underwriting approval. Terms and Conditions apply (including
exclusions and limitations). You can get a copy of the PDS by calling 1800 810
213.
Sydney, NSW ............. Nov 2-4, 2016
Melbourne, VIC ..... Nov 16-18, 2016
Brisbane, QLD .... Nov 23-25, 2016
Perth, WA ................. Dec 1-3, 2016
See our complete workshop schedule at
Space is limited! Register today for one of these upcoming It Takes Two to Talk workshops:
Involve parentswith an evidence-based
coaching framework
Give parents the skills to support their child's language
learning during the meaningful, real-life situations where
learning happens best.
Attend an It Takes Two to Talk® Certification Workshop and
gain an evidence-based framework for coaching parents to
be primary interventionists for their child making
intervention a natural, ongoing process and providing the
enriched early learning environments that are especially
important for children with language delays.
Guild Risk HQ
is a great source of
reference for tips
on how to avoid
complaints in the
first place.
Professional practice