5 / 106
5
Welcome to
Furniture Essentials
!
This comprehensive furniture learning experience is a direct result of feedback received from each of
you…our field teams!
As our funiture business at Williams-Sonoma, Inc. continues to experience growth, quarter over
quarter, it is imperative that each of you are equipped with the knowledge, competence and
confidence to speak to our quality and craftsmanship. In an age of internet and social media, our
customers are entering each of your stores highly informed about online product knowledge;
however, they still desire an in-store product expert that can expand and discuss additional product
details - that expert is you!
Furniture Essentials
will provide the additional product details that you
need to build your confidence during those customer experiences.
At Williams-Sonoma, Inc., we believe we have the best teams in the industry, and understand
that knowledge is power; power that can be translated into memorable and positive customer
experiences.
Furniture Essentials
has been designed as an on-demand learning document, giving
you the ability to learn when you’re ready.
Before you embark on your learning adventure, let’s review a few highlights of the flipbook.
•
Furniture Essentials
can be searched by utilizing the search bar in the upper right corner of the
document. Simply enter your “key word(s)” and press enter – the book will automatically flip to all
areas of the book that contain your searched word(s).
• You can flip through the pages of
Furniture Essentials
by utilizing the forward and back buttons
at the bottom of each page.
• Printing capabilities have been deactivated, as this document is intended for internal use, and
printed versions should not be shared with customers or clients.
Happy Learning!