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Furniture Essentials
Construction: Upholstered
Furniture
Customer Frequently Asked Questions
How can I ensure the item I order will fit into my home for delivery?
Measure the location you plan for the item and compare it to the information in the Details +
Dimensions tab. Better yet, offer our complimentary Design Services – a design specialist can
go to the customer’s home to measure and suggest additional items to complete the space.
How does In-Home Delivery work?
In-Home Delivery is a white-glove service that includes unpacking, assembly and packaging
removal in the room of your choice. Available in the 48 contiguous states only, delivery is by
appointment and typically offered Monday-Saturday.
Please note that our delivery partners cannot relocate or remove your existing furniture.
Are legs removable on our upholstery furniture?
It depends on the collection. Check the products’ Details + Dimensions tab to confirm whether
it has removable legs or not.
Are the upholstered collections at Williams-Sonoma, Inc. tested for commercial use?
The short answer to this is NO. While our upholstered collections are not intended for business
use, you can work with our Business Sales team who can help you select products that will
withstand your commercial environments or that we have designed for commercial use. Laws
about commercial grade furniture vary state to state, so customers will need to work with
business sales to make sure the items they are interested in comply with the laws of the state
where they live or will use the item.