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SERVICES FOR DEALERS
2017
MEMBERSHIP
DIRECTORY
13
GNYADA’s Dealer Hotline handles inquiries that cover a wide variety of topics. Questions range from ”Is my
dealership required to disclose the prior use of a vehicle?”to“Canmy customer export this car to a foreign country?”
to “Are e-cigarettes permitted in the shop?”
The Association offers compliance help with OSHA regulations, DMV requirements, Red Flags Rule policies, as well
as hundreds of other topics. Most often, members’ issues are resolved immediately. However, if the problem is
more complex, Association staff conducts research in-house or reaches out to experts or the appropriate agencies.
Field Services
GNYADA’s Field Services team keeps dealers aware of
current and pending issues. Our field reps cover the
full breadth of our territories, from out in Eastern Long
Island, all the way up to Dutchess, Orange, and Putnam
counties. They assist local dealers daily, keeping them
updated with the information they need to run their
businesses. This personal contact helps ensure our
programs are relevant to dealers and their employees.
During visits, members stock up on labor, service and
shop posters. DMV forms, seminar registration materials, and other useful items are available through the field
team. Representatives may also complete a walk-through of the dealership, inspecting each area for potential
EPA, OSHA, and Privacy Act violations as well as proper signage.
Dealership Compliance
Dealers face multiple state and federal laws regulating
their dealerships. Even keeping proper records can be a
challenge. GNYADA offers dealers compliance solutions
through seminars, webinars and workshops in addition
to providing other hands-on reference compliance
materials.
Throughout the year, GNYADA gathers industry
specialists to hold educational seminars that help
members comply with often complicated regulations
affecting every aspect of dealership operations. Covered
topics include sales tax rules, privacy, identity theft,
OSHA’s Hazard Communication, franchise law, and
employment law. GNYADA also hosts special programs
for dealers based on their region.
DEALER SERVICES