Microsoft Word - FINAL Benefit Guide.doc

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Resources - Employer Paid
Health Advocate - Health Advocate provides a wide variety of services that can help you and your family with
health care and insurance matters. Services are available to all employees and their spouses, dependent
children, parents and parents-in-law. Health Advocate services are free and completely confidential. Call the
Health Advocate at 1-866-695-8622 or visit www.HealthAdvocate
Health Advocate can assist with:
 Researching and Resolving Claim Issues
 Finding Doctors/Best-in-Class Facilities
 Reviewing Treatment Options
 Locating and Scheduling Appointments with Top Specialists
 Obtaining Approval for Medically Necessary Network Exceptions
 Arranging Medical Record Transfers
 Exploring and Arranging Elder Care
Benefit Hotline - The Benefit Hotline provides you with direct access to benefit specialists who can assist you
with any questions or concerns you may have about the benefits available to you as a Gilmore & Associates,
Inc. employee. Call the Benefit Hotline at 1-800-442-1413 (available Monday - Friday, 9:00 a.m. to 5:00 p.m.)
or email for help on any of the following reasons:
 Benefit Questions
 Eligibility
 Plan Design Information
 Cobra Questions
 Claims Issues
Contacts
Carrier Plan Phone Number
Benefit Hotline 1-800-442-1413 Email:
Health Advocate 1-866-695-8622
Bright Choices/Liazon Portal 1-866-542-9661
Aetna Medical 1-888-802-3862
Humana Dental 1-800-233-4013
Guardian
VSP
Davis
Vision 1-877-814-8970
1-877-393-7363