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117

BUDGET HIGHLIGHTS

The FY 16-17 Adopted Budget is increasing by $189,969, or 4.6%.

PROGRAMS

2014-15

2015-16

2016-17

2017-18

Actual

Budget

Adopted

Projected

Appropriation

3,428,008

4,078,667

4,268,636

4,387,267

Full Time Equivalent Positions

9

9

9

9

Departmental Objectives

PERFORMANCE MEASURES

2014-15

2015-16

2016-17

2017-18

Actual

Budget

Adopted

Projected

Workload Measures

Number of work orders completed

2,009

3,200

3,200

3,300

Number of preventative maintenance checks performed on

system

36

36

36

36

Effectiveness Measures

Complete 90% of all system service requests within 24 hours

90%

90%

90%

90%

Be on site for 90% of all dispatched calls for service within one

hour

90%

90%

90%

90%

Maintain 99.99% radio system availability

99.99%

99.99%

99.99%

99.99%

2014-15

2015-16

2016-17

2017-18

Actual

Budget

Adopted

Projected

Expenditures:

Personnel Costs

692,422

820,685

839,077

857,870

Maintenance & Operations

2,641,586

3,257,982

3,429,559

3,529,397

Capital Outlay

94,000

0

0

0

Total

3,428,008

4,078,667

4,268,636

4,387,267

Total FTE Positions

9.000

9.000

9.000

9.000

Revenues:

User Charges

858,417

1,018,212

1,111,751

1,138,559

Internal Charges

2,342,722

2,292,370

2,297,988

2,297,988

Appropriated Fund Balance

792,424

739,085

819,977

907,406

All Other

388,485

29,000

38,920

43,314

Total

4,382,048

4,078,667

4,268,636

4,387,267

BUDGET SUMMARY

Be on site for 90% of all dispatched calls for service within one hour.

TECHNICAL SERVICES FUND

Technical Services

Designs, installs, maintains and develops specifications of communications and security equipment systems for the City; reviews all systems,

monitors growth patterns, and projects future electronic equipment needs for all City departments. Technical Services also provides services to

Guilford County, the Town of Gibsonville, the City of Burlington, Town of Elon, State Universities and other public safety and general government

agencies.

Maintain 99.99% radio system availability.

Complete 90% of all system service requests within 24 hours.