9 / 36
February 2016
Policy&Practice
7
Illustration by Chris Campbell/Shuttersotck
The 2015 Human Services Summit: Emergent
Leadership—Turning Ideas into Outcomes—
brought together leaders whose experiences
reveal that human service agencies are at a
tipping point.
1
To make progress, they must
abandon the status quo. This can be ener-
gizing, but overwhelming.
This is where adaptive leadership comes in.