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CONTENTS

1.

Brown & Co ~ Who we are ........................................................................................... 2

2.

Property Management Services ~ What we do ............................................................ 2

3.

The George Centre ~ Our history .................................................................................. 2

4.

Management Issues. .................................................................................................... 2

4.1 Landlord and Tenant Relationships ....................................................................................................2

4.2 Rent Collection. ....................................................................................................................................3

4.3 Service Charge Collection and Budget Management. .......................................................................3

4.4 Buildings Insurance and Managing Voids ..........................................................................................4

4.5 Agency ..................................................................................................................................................4

4.6 Lease Renewals, Rent Reviews and Dilapidations ...........................................................................5

5.

Why Brown & Co ........................................................................................................... 6

6.

Existing Centre Management Staff .............................................................................. 6

7.

Fee Proposal ................................................................................................................. 7

7.1 Collecting Monies .................................................................................................................................7

7.2 Rent Reviews ........................................................................................................................................7

7.3 Lease Renewals ..................................................................................................................................7

7.4 Lettings .................................................................................................................................................7

7.5 Dilapidations.........................................................................................................................................8

7.6 Tenant’s Requests ..............................................................................................................................8

APPENDICES

Appendix A Draft Management Agreement

Appendix B Team C.V’s

Appendix C Example of Marketing Details